Certified Health Executive - Canada

• Oct 2020 - Present

General Manager

• Feb 2019 - Nov 2020

• In charge of supervising all office staff including the secretary, receptionist, and medical billing, ancillary services staff. • Responsible for human resources functions, which include hiring, training, supervising, and evaluating the non-medical office staff. Responsible for team building and motivation of his subordinates. • Responsible to care for all aspects of medical office operations such as billing, coding and collections, appointment scheduling, and maintenance of medical records. Develops reports of income and expenditures.• Responsible to ensure the aesthetics, cleanliness and maintenance of the facilities. Formulates and implement policies, objectives and processes for smooth organized working of the center. Ensures proper functions of the procedure, improvement of services, generating financial and other records, and coordinating work between department managers. • Assists in activities related to patient care and surgical operation procedures. • Responsible to building the brand image of the center. Promotes the center to enlarge the patient footfall and increase the revenue with all the available financial and physical means to achieve the set targets.• Responsible to develop strategic partnerships and co-operation with other organizations, groups or individuals to increase the growth prospects of the organization

Marketing and Business Development Manager

• Nov 2016 - Feb 2019

Formulates promotional and advertising plans for the group on a monthly basis.Leads a team of field professionals on their daily and weekly route plans for lead generation. Framing and executing various strategies to increase and retain patient flow. Involved in revenue and cost analysis for the group. Developing marketing strategy for the company in line with company goals. Coordinating marketing activities with sales activities. Creation and publishing all marketing material in line with the marketing strategy. Overseeing and establishing the marketing budget. Preparing online social media and print marketing campaigns.Working closely with design agencies and assisting in new product & Software launches.

Center Manager / Head - Operations

• Nov 2015 - Oct 2016

Complete Operations Management which involves HR & Business development.Providing inputs in Projects Management, Strategic Tie ups and deals.Strategy Planning & Financial Management.Liaison with Head office and co-ordination.Public Relations, Business Management and Systems Management.Involved in Market feasibility study, HR planning and recruitment, equipment planning and purchase, maintaining good vendor relationship, Branding exercises, marketing and promotional activities, Planning and business development.Improving existing systems to enhance patient satisfaction.Innovate and articulate the ideas for the smooth functioning of the Center. Man power planning and Developing job descriptions.Framing strategies for increasing patient load.Revenue and Target achievement with the utilisation of MIS. Conducting Operations Excellence Process audits across all branch hospitals. Involved in formulating and planning both BTL & ATL marketing and branding activities across locations.

Asst. Branch Manager - Operations

• Sep 2014 - Aug 2015

Proficient in effectively managing merchandising operations, spanning requirement analysis, sampling, production, dispatch and liaison to ensure on time achievement of organizational targetsDemonstrated expertise in development & implementation of promotion plans & strategies Deft in ensuring stock availability in time as per sales plan with the help of sales plannerExpertise in analysing market trends & establishing healthy & prolonged business relations with clients, thereby ensuring higher market share An effective communicator with exceptional relationship management, planning & coordination skills

Retail Manager

• Jan 2009 - Mar 2012

Main responsibilities included managing close to 100 staffs and the entire checkout operations that involved cash tallying, cash office management, customer services, Budgeting, Organisational Planning, Implementing Organisational Policies, Visual Merchandising, Appraisals and tackling employee grievances. This role has greatly improved my Communication, Organizational and Customer relation skills at a multi-cultural level. It has also helped me to comprehend the latest technology related to my work. Within the capacity of this position, I was involved in product marketing, promotion & branding initiatives, business development and staff development.

Management Executive

• May 2007 - Apr 2008

Had the opportunity to work within the administration, human resources, planning and customer care areas to enhance the working knowledge and gain the necessary experience in the various departments. While with Al Jazer I was involved in business development and Administration for their group to attract clients within the local and international markets. Had the opportunity to work within the administration, human resources, planning and customer care areas to enhance the working knowledge and gain the necessary experience in the various departments. While with Al Jazer I was involved in business development and Administration for their group to attract clients within the local and international markets.