Experience

ASUZAC INC. FINE CERAMICS DIVISION

• Japan
• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• IT Manager

  • Jul 2013 - Present

  IT system Excutive: - Developing and Reviewing software project: ERP system (Based on Web App and FileMaker framework), Automation system (Python, PGSQL), IoT system. • PC setup, configuration and maintenance • Installation and troubleshooting issue of Windows OS, software (MS Office and other), printing, scanning • Managing multi-type of network devices: Mikrotik (switch, router, firewall and wireless controller), Windowsfirewall. • Managing multi type of network connection: LAN, WAN, Internet VPN site-site and RAS, Wifi. • Managing server and storage (Dell, HP). • Managing Window AD, DNS, DHCP, File Server, Virtualization Servers (plan, monitoring, backup, improvement …); Experienced with Window Server 2012-2019 (MCSA 2008 certificate). • Enhancing security and performance of above networks and systems • Managing vendors/ stack holder/ users in projects for system upgrade or new systems - Review and issue internal support tickets to staffs; directly support if needed in case of the case is getting out of hand of the staff; Other related task of IT helpdesk. Management: - Developing the internal documents for training, recruiting. - Researching for new technology, systems or devices that compatible and can reduce working time/production cost of the Factory. - Creating, processing and upgrading the ISO procedure for IT department, Information protection and related articles in the ISO system. - Composing annual plans and targets for the department; set individual target for team members. - Human resource control, allocate targets, monitor work progress of team members. - Consolidate departmental reports, evaluate results, report to Board of Directors. - Research and improve to reduce costs, reduce working time for departments in the company. - Planning and allocating departmental expenses. Show less