Quality Manager

• Sep 2023 - Present

Director Of Quality

• Aug 2021 - Jul 2023

Manage a team of 7 reports in multiple locations charged with ensuring the quality and compliance of supply base and produced hinges and metal stampings used in automotive, industrial and consumer applications. ● Oversaw the resolution of 2 on-going issues that resulted in saving the company over $250K in year one. ● Reduced YTD COQ from 2.8% to 0.5% and Customer Issues each year by an average of over 10%. ● Identified and hired 50% of the staff to implement the re-organization of the structure. ● Built customer relations by visiting our top customer plants to help improve working relations. ● Launched Back to the Basics Quality to improve the internal quality processes of the plants to minimize external risk. ● Developed process for handling supplied material issues and reduced incoming rejects. ● Stepped in as interim Environmental Management Rep for ISO 14001 audit with zero findings. Show less

Quality Manager

• Sep 2020 - Aug 2021

Manage a team of 6 reports charged with ensuring the quality and regulatory of produced and purchased parts for consumer cookware within the 4 separate divisions of the company. ● Reduction in top issue by over 90% and downward trend of all issues with the launch of systematic problem solving. ● Created and standardized quality metrics within each division to highlight areas of concern. ● Built confidence around quality with dealers by presenting metrics and updates in international conferences. ● Improving the purchased parts quality through implementation of a Supplier Quality Manual and part requirements. ● Oversaw certifications of products to various regulatory bodies and countries world-wide Show less

Quality Manager

• Mar 2016 - Jul 2020

Managed a team of 25 direct and indirect reports charged with ensuring parts and process quality of small engines for consumer and commercial applications. • Reduced Customer PPM and total complaints by 70% and 50% by creating customer focused plant initiatives including focus groups, inclusive 8Ds, and internal issue paretos. • Achieved four-year record of zero major audit findings through management of ISO compliance and customer requirement initiatives through effective internal audits, procedural reviews and updates and facilitating management reviews. • Managed customer communications and training for all for corrective actions, on-site audits, PPAPs, and program reviews. • Led initiative to maintain ongoing product quality during 18-month plant closure process, including conducting dock audits, in-process inspections and delivering final transition capabilities including capability studies, and gage and asset transfers. Show less

Quality Manager

• Jan 2013 - Mar 2016

Managed a team of 20 direct and indirect reports charged with ensuring the parts and process quality of producing powdered metal engine components.• Developed global metrics system which quantified and qualified issue occurrence and severity, which was adopted company -wide and helped result in receipt of GM Supplier Quality Excellence Award in 2014 & 2015 and Kawasaki Supplier of the Year 2015. • Managed project to implement Quality System for China green field facility, including Control Plans, PFMEAs, and establishing parts qualification requirements and training staff and operators.• Ensured TS 16949 compliance for all customer specific requirements through extensive auditing, Management System revision and new process and procedure creation.• Improved overall plant quality by creating a new machine capability procedure, implementing an extensive new employee gage and parts training program, and working with international counterparts on global best practices. Show less

Senior Quality Engineer

• Mar 2011 - Jan 2013

• Improved customer relations through engagement in customer issues, new part launches, and goodwill visits.• Increased Quality function capabilities by mentoring Quality Engineers, training all new employees on quality requirements, and attending quality summits to identify and model best quality practices.• Served as auditee for TS and customer audits, dispositioned material within the facility and lead team responsible for developing problem-solving solutions to support site leadership. Show less

Quality Engineer

• Sep 2009 - Mar 2011

• Managed assignment and personnel prioritization and scheduling for Calibration and Metallurgical labs.• Communicated with OEM customers to identify new launch specifications and prepare and submit PPAPs and corrective actions.

Metallurgist

• Mar 2008 - Sep 2009

• Ensured quality of parts and processes through review of incoming materials, furnace functionality, and changes to supplier base.

Manufacturing Engineer

• Jul 2007 - Mar 2008

• Launch of new parts through determining operations, creating routings, process prints, and designing and building fixture necessary to create part. • Improved quality by troubleshooting machining operations, assisting in disposition of NCMRs, and determining gaging methods. • Communicated with outside parties for procuring bids on tooling and discussing part details with customer and vendors. • Launch of new parts through determining operations, creating routings, process prints, and designing and building fixture necessary to create part. • Improved quality by troubleshooting machining operations, assisting in disposition of NCMRs, and determining gaging methods. • Communicated with outside parties for procuring bids on tooling and discussing part details with customer and vendors.

Process Engineer

• Feb 2004 - Jul 2007

• Ensured successful part launches by testing new molds, recommending changes, and developing run procedures to ensure parts met required quality standards. • Managed mold shop fabrication processes and personnel, including new mold cutting and metal component welding to ensure compliance with design requirements. • Researched and introduced new processes and technology, and acquired knowledge to master programming of Motion Master 5-axis CNC machine and Red Lion PLC. • Served as Co-Head of Safety Committee and led redesign of company website. Show less