Kenny Luk

Business Analyst at Cathay Pacific Catering Services (H.K.) Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
HK

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Experience

    • Hong Kong
    • Airlines and Aviation
    • 100 - 200 Employee
    • Business Analyst
      • Jan 2022 - Present

    • Hong Kong
    • Transportation, Logistics and Storage
    • 1 - 100 Employee
    • Senior Information Analyst
      • Jul 2018 - Dec 2021

      • Supporting in-house software such as Warehouse Operation System, Cargo Control System and Mobile Apps • Managing change request. Collect, understand, and transmit the business requirements for the project, and translate these into functional specifications and detailed test plans • Participate in sizable in-house project as PMO to provide guidance, procedure, monitor project schedule and status, reporting and coordinate with stake holders • Participate in in-house development, to develop/maintain python program/excel macro in order to support daily operation Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Project Engineer
      • Jun 2013 - Jul 2018

      - Acting as Testing Team Lead to monitor and control all test activities of the organization - Prepare tenders, project documents, test plan, test reports and associated documentation for the project - Managing subordinates to complete assigned task (e.g. User Acceptance Test) on schedule - Liaise with customers to ensure the projects are in compliance with requirements and meet deadlines - To coordinate with different department (e.g. Software, Hardware) to resolve design and integration issues Show less

    • System Engineer
      • Sep 2011 - Apr 2013

      - Worked as assistant team lead and team lead in various UAT projects - Assisted in planning of system implementation and migration - Provided technical presales activities to sales team - Deployed new applications and software upgrade - Offered IT solutions, product demonstration, trainings and technical support to clients - Worked on system implementation, integration and maintenance in various projects - Worked as assistant team lead and team lead in various UAT projects - Assisted in planning of system implementation and migration - Provided technical presales activities to sales team - Deployed new applications and software upgrade - Offered IT solutions, product demonstration, trainings and technical support to clients - Worked on system implementation, integration and maintenance in various projects

    • Office and Technology Assistant
      • Sep 2009 - Aug 2011

Education

  • Southern Cross University of Australia
    Bachelor of Business, Information Systems
    2009 - 2011

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