Kenny Luk
Business Analyst at Cathay Pacific Catering Services (H.K.) Ltd.- Claim this Profile
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Bio
Experience
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Cathay Pacific Catering Services (H.K.) Ltd.
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Hong Kong
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Airlines and Aviation
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100 - 200 Employee
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Business Analyst
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Jan 2022 - Present
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Cathay Pacific Services Limited
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Hong Kong
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Transportation, Logistics and Storage
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1 - 100 Employee
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Senior Information Analyst
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Jul 2018 - Dec 2021
• Supporting in-house software such as Warehouse Operation System, Cargo Control System and Mobile Apps • Managing change request. Collect, understand, and transmit the business requirements for the project, and translate these into functional specifications and detailed test plans • Participate in sizable in-house project as PMO to provide guidance, procedure, monitor project schedule and status, reporting and coordinate with stake holders • Participate in in-house development, to develop/maintain python program/excel macro in order to support daily operation Show less
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Vix Technology
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Information Technology & Services
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1 - 100 Employee
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Project Engineer
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Jun 2013 - Jul 2018
- Acting as Testing Team Lead to monitor and control all test activities of the organization - Prepare tenders, project documents, test plan, test reports and associated documentation for the project - Managing subordinates to complete assigned task (e.g. User Acceptance Test) on schedule - Liaise with customers to ensure the projects are in compliance with requirements and meet deadlines - To coordinate with different department (e.g. Software, Hardware) to resolve design and integration issues Show less
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System Engineer
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Sep 2011 - Apr 2013
- Worked as assistant team lead and team lead in various UAT projects - Assisted in planning of system implementation and migration - Provided technical presales activities to sales team - Deployed new applications and software upgrade - Offered IT solutions, product demonstration, trainings and technical support to clients - Worked on system implementation, integration and maintenance in various projects - Worked as assistant team lead and team lead in various UAT projects - Assisted in planning of system implementation and migration - Provided technical presales activities to sales team - Deployed new applications and software upgrade - Offered IT solutions, product demonstration, trainings and technical support to clients - Worked on system implementation, integration and maintenance in various projects
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Office and Technology Assistant
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Sep 2009 - Aug 2011
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Education
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Southern Cross University of Australia
Bachelor of Business, Information Systems