Kenny Lim

Technical Support Engineer at Tak System Integration Pte Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, SG
Languages
  • English as 1st Language (Written & Spoken) -
  • Chinese (Simplified) -

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Credentials

  • Programming for Everybody (Python)
    Coursera Verified Certificates
    Apr, 2015
    - Oct, 2024
  • Real Estate Salesperson
    Council For Estate Agencies
    Jan, 2015
    - Oct, 2024
  • Associate Financial Planner
    Financial Planning Association of Singapore
    Sep, 2003
    - Oct, 2024

Experience

  • Tak System Integration Pte Ltd
    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Technical Support Engineer
      • Jul 2016 - Present

      Team Leader with fellow support engineers supporting numerous small and medium enterprise companies. Responsibilities includes resolving network issues, configuring servers, virtual machines e.g. hyper-v and VMware and storage systems and remote support customers to render immediate assistance. Communicate using email and chat applications to provide solutions to simple IT problems. Assist in project deployments that involves different areas of technologies from firewall, switches, wireless controllers, access points, VMs, host servers, storage and backup from start to end complete with user acceptance test commissioned. Actively support customer preventive maintenance programs and work closely with post sales to review and upgrade aging technologies and IT hardware. Actively support customers IT assets in local Data Centers and DR exercises. Administrator to Office365 and Microsoft Exchange environment. Bulk setup of IT computers and laptops with pre-installed applications complete with deployments. Show less

  • PropNex Realty Pte Ltd
    • Singapore
    • Leasing Real Estate
    • 300 - 400 Employee
    • Associate Marketing Director
      • Dec 2006 - Jun 2015

      My responsibilities includes independently manages a clientele base of owners and landlords lease contracts. My experience covers from having to conduct sales and marketing services in the residential market from the beginning to end. Services includes cool calling, telemarketing, direct mailing, web portal listings, flyers, newspaper classified and conducting open house. Getting the offer, negotiation and closing the sales. I work closely with business partners including conveyancing lawyers, valuers, bankers and insurance adviser to value add my clients. I am also involved in new project launches both in Singapore and regional oversea market like Malaysia, Thailand, Philippines, Cambodia and Australia. I believe in excellent customer service and have proudly maintained zero complains throughout my years in the business and excellence service that leads to repeat business. One of the top producers in March and for FY 2014. Show less

  • American International Assurance (S) Pte Ltd
    • Senior Associate Financial Consultant
      • Nov 1998 - Jun 2008

      My responsibilities includes providing financial advisory services to peoples from all walks of lives and share the benefits of financial planning. I developed a professional relationship with clients. Maintained portfolios and review them on a regular basis to keep up with the changes from time to time. Participated in the company interactive Sales Process pilot project which simplified and improved consultant’s effectiveness and efficiency. I am a certified Associate Financial Planner(TM) with the Financial Planning Association of Singapore. Show less

  • Adaptec
    • Germany
    • Test Diagnostic Engineer
      • Dec 1997 - Dec 2000

      - Responsible for Hardware Test development. Work with vendors to develop test/tester jigs require for manufacturing line testing. - Generate test matrix for product testing and ensure test coverage met the minimum acceptance test criteria. - Liaison with sustaining engineers on planning new product startup requirements. e.g. budget, fixtures, equipment and etc. - Generate test procedures and work instructions for line use. Provide line support to manufacturing operations to eliminate line stoppers. - Conduct product, tester design and software related session to Engineering Assistants and Engineers. - Work with counterparts in San Jose, Milpitas, USA on Hardware Test procedures and plans. Show less

Education

  • University of Glasgow
    Bachelor of Engineering (Hons), Telecommunications Engineering
    1994 - 1997
  • Ngee Ann Polytechnic
    Diploma In Electronic Engineering, Electrical and Electronics Engineering
    1989 - 1992

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