Kenneth Mubu

Information Technology Technician at Infinity Network Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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5.0

/5.0
/ Based on 2 ratings
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marc rutherford

Working with Kenneth was inspirational. In class while we were scripting, Kenneth's knowledge and expertise in both Python and JavaScript shined above all of us. To say it bluntly he was ahead of the class. He must of spent years in IDEs and Code Editors. Overall Kenneth is hard working, and i am sure he will find plenty of opportunities. I Strongly recommend Kenneth as a potential candidate at your company. In the years ahead I am certain that Kenneth will excel no matter where he puts his efforts. He is simply, that talented.

Sean Sutherland

Working with Kenneth was a pleasure. He was a welcome contributor to the success of our class. I would recommend as an IT professional, and I am looking forward to continuing our relationship after our certification.

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Credentials

  • Microsoft 365 Certified: Fundamentals
    Microsoft
    Jul, 2023
    - Nov, 2024
  • CCNA
    Cisco
    Mar, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jan, 2021
    - Nov, 2024

Experience

    • Canada
    • Computer and Network Security
    • 1 - 100 Employee
    • Information Technology Technician
      • Apr 2021 - Present

      - Internal training of new technicians and contributions to internal knowledge bases for the organization - Providing backup retention and support for clientele utilizing Datto and StorageGuardian - including expansion of SQL databases for clientele - Troubleshooting and support oriented to customer satisfaction - Providing clientele with helpdesk support for workstations, tablets and cellular phones - Setting up, and maintaining workstations for clients - this includes Office 365 setup, email configuration, VPN setup and workstation software/hardware upgrades - Printer/Scanner configuration - Managing client accounts and user creation with Microsoft Azure, Office 365 and Google Suite - cloud and on-premise accounts - Providing security solutions for clientele with products such as Trend Micro Worry-Free Business Solutions, SpamTitan, and SentinalOne - Show less

    • United States
    • Outsourcing/Offshoring
    • 700 & Above Employee
    • Collections Officer (Citizens Bank)
      • Dec 2018 - Sep 2019

      - Providing financial guidance and planning for cardholders by reducing delinquency of assigned accounts, ensuring that all client's queries are answered professionally - Research, processing ACH Debit transfer payments towards credit card for US based clients under high work pressure - Providing customer service and solutions for clients while upholding confidentiality and client integrity professionally and proficiently - Investigated & resolved discrepencies/issues on accounts by screening client transaction monitoring to identify PEP and other personal information, including issue escalation Show less

    • Photographer
      • Oct 2018 - Oct 2018

      - Worked on over 50 portrait & family photos and working with 20 clients utilizing Adobe Photoshop software - Self-driven to achieve good results; worked +30 hours of volunteer photography experience - Remained adaptable to meet changing project needs and any resolved issues that arose. - Maintained flexibility and commitment to a 6-day work week, with an availability to work a minimum of 10 hours/day. - Streamlined workflow, allowing timely completion of portraits & family photos, and reducing amount of time spent per house by 40%+. Show less

    • Canada
    • Entertainment
    • 1 - 100 Employee
    • Digital Video Technician
      • Jun 2018 - Sep 2018

      • Streamlined the editing & packaging of Season 7 & 9 of Two and a Half Men for Amazon Video and delivered two weeks before deadline (initial date was 1 October) • Undertook other projects and their respective platforms such as Netflix, Xbox, Hulu, Youtube and Vubiquity achieving an upsurge in productivity for the night team by 60% • Resolved & troubleshooting issues with closed-captions for movies and television programs using Adobe Premier Pro, MacCaption, Adobe Media Encoder, and Final Cut Pro Show less

  • StrategiContent Inc
    • Toronto, Canada Area
    • Web Developer/Designer
      • Jan 2018 - Apr 2018

      - Executed a team-oriented web development project which aimed to rebrand the client’s website and bring it up-to-date - Achieved early stated objectives within 3 weeks by developing wireframes and pitched mock websites for client using Adobe Photoshop and Adobe Illustrator - Undertook the coding of the StrategiContent website using web languages Javascript, HTML, and CSS - Managed 70% increase on traffic towards the final website upon completion - Executed a team-oriented web development project which aimed to rebrand the client’s website and bring it up-to-date - Achieved early stated objectives within 3 weeks by developing wireframes and pitched mock websites for client using Adobe Photoshop and Adobe Illustrator - Undertook the coding of the StrategiContent website using web languages Javascript, HTML, and CSS - Managed 70% increase on traffic towards the final website upon completion

  • Colossus Fitness
    • Toronto, Canada Area
    • Videographer
      • Jan 2018 - Apr 2018

      • Undertook filming and editing duties, as well as interview scripting in the Toronto location • Documentary was used on the Colossus Fitness Youtube channel with 120 000 subscribers • Edited video and sound using Adobe Premiere Pro and Audacity for audio adjustment • Undertook filming and editing duties, as well as interview scripting in the Toronto location • Documentary was used on the Colossus Fitness Youtube channel with 120 000 subscribers • Edited video and sound using Adobe Premiere Pro and Audacity for audio adjustment

    • United States
    • Restaurants
    • 700 & Above Employee
    • Crew member
      • 2011 - 2012

      • Worked at Eaton Centre McDonalds at the Eaton Centre • Learned how to perform as part of a team under pressure • Being able to stand for long periods of time in a fast-paced environment • Learned how to socialize with team members to undertake kitchen tasks • Providing a quality and friendly service to clients • Worked at Eaton Centre McDonalds at the Eaton Centre • Learned how to perform as part of a team under pressure • Being able to stand for long periods of time in a fast-paced environment • Learned how to socialize with team members to undertake kitchen tasks • Providing a quality and friendly service to clients

    • Co-Owner
      • Dec 2009 - Aug 2011

      Started a production company. Skills included film editing, sound and producing Started a production company. Skills included film editing, sound and producing

    • South Africa
    • Higher Education
    • 700 & Above Employee
    • Student Assistant
      • Jan 2011 - Jul 2011

      Supervised students working on weekly TV news bulletins, assisted students with story development for assessment , assisted students with producing and editing content Supervised students working on weekly TV news bulletins, assisted students with story development for assessment , assisted students with producing and editing content

Education

  • University of Toronto
    Bachelor of Arts - BA, Communication and Media Studies
    2012 - 2017
  • Willowridge High School
    National Diploma, High School/Secondary Diplomas and Certificates
    2006 - 2009

Community

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