Experience

OHO Interactive

• United States
• Marketing Services
• 1 - 100 Employee

• Sr QA Analyst

  • Nov 2022 - Present

• Quality Assurance Analyst

  • Sep 2021 - Nov 2022

  Functional testing of new development against specifications for college and university websites. bug logging, test case development, Drupal, Word Press, Cascade



Actual Energy, Inc.

• United States
• Oil and Gas
• 1 - 100 Employee

• Business Systems Consultant

  • Sep 2021 - Oct 2022

  Worked with cross-functional teams to support operations and to develop, enhance and ensure quality of internal tools and systems Worked with cross-functional teams to support operations and to develop, enhance and ensure quality of internal tools and systems



Jack Henry

• United States
• Financial Services
• 700 & Above Employee

• Senior Solutions Consultant

  • Jun 2020 - May 2021

  Role involved elements of Project Management, Product Management and Implementation as related to the integration of Personal Finance Management solution with various 3rd party online banking products. Role involved elements of Project Management, Product Management and Implementation as related to the integration of Personal Finance Management solution with various 3rd party online banking products.



ESG

• United Kingdom
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Quality Assurance Engineer

  • Jan 2018 - Jan 2020

  • Ensured the quality of product driven and internally initiated development efforts for integrated data management tools - and their supporting back-end processes, infrastructure and security - through effective analysis, test strategy and deployment planning. • Collaborated with internal cross functional teams – product, development, site reliability, IT, service delivery, program and service management - to ensure the integrity of the development process as well as to maximize the quality of the resulting end-product.• Advised as SME throughout all stages of the development lifecycle including requirements gathering, LOE, design, verification, regression, UAT, deployment, post deployment verification, 2nd level production support as well as the overall product roadmap.• Created and refined technical content within process management tools in an effort to estimate, organize, administer and drive development efforts to completion within the established Agile/scrum sprint timeframes• Created complex detailed functional test cases utilized for both manual execution and automated testing efforts. Show less

• Senior Quality Assurance Analyst

  • Mar 2017 - Dec 2017

• Senior Business Analyst

  • Nov 2012 - Feb 2017

  • Led efforts within a collaborative team tasked with the design, implementation, integration and support of new SAAS products including full integration with existing internal Transaction Management and Billing solutions as well as external market participant websites and data management systems.Wholesale Energy PortalForecasting, Scheduling, Bidding/Trading, Settlements, Invoicing, Portfolio Management, ReportingSales and Pricing PortalOpportunities, Brokers, Commissions, Quote/Offer Sheets, Contract Templates, Product Editor, Pricing Engine• Key contributor to the adaption, enhancement, and recreation of functionality - including language translation (日本語) - for entire suite of technology products facilitating entry into and operations within fledging Japanese deregulated electricity markets. Show less

• Senior Implementation Specialist

  • Jun 2011 - Oct 2012

  • Served as liaison between clients, trading partners, vendors, and internal stakeholders to accurately define, scope, and test new functionality and integrations through precise technical communications, detailed specifications and test plans. Business Rules, Data Maps, Send/Retrieval Methods, Configurations, Research, Documentation

• Implementation Specialist

  • Jun 2005 - May 2011



Xebec Data Corp

• United States
• Information Technology & Services
• 1 - 100 Employee

• Implementation Consultant

  • Jun 2000 - May 2004

  • Account management, EDI mapping, client installations, on-boarding & training, issue research and resolution • Client billing, accounts receivable, sales, collections • Account management, EDI mapping, client installations, on-boarding & training, issue research and resolution • Client billing, accounts receivable, sales, collections



ITA Audio Visual Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Area Supervisor

  • Jun 1996 - May 1999

  • Oversaw operations and personnel for five audio/visual rental and staging offices • Effectively communicated with hotel management, sales & operations staffs, vendors and customers in order to develop positive relationships and guarantee success of high visibility corporate meetings and events. • Oversaw operations and personnel for five audio/visual rental and staging offices • Effectively communicated with hotel management, sales & operations staffs, vendors and customers in order to develop positive relationships and guarantee success of high visibility corporate meetings and events.