Experience

Japan Research Institute, Ltd.

• Research Services
• 1 - 100 Employee

• Assistant Vice President

  • Feb 2020 - Present

  - Manage Project - Manage vendor - Manage insource vendor headcounts - Incidents managements and escalation. - Budget planning -Manage internal and external stakeholders. - Manage Project - Manage vendor - Manage insource vendor headcounts - Incidents managements and escalation. - Budget planning -Manage internal and external stakeholders.



IHiS (Integrated Health Information Systems)

• Singapore
• IT Services and IT Consulting
• 700 & Above Employee

• Senior System Analyst

  • May 2019 - Feb 2020

  support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity. Defect fixes and resiliency related improvements Assist in training Assist in investigation of user reported issues L1.5 support Develop mitigating and/or preventive solutions Create/Update Standard Operating Procedures (SOP) to improve work efficiency. Plan for new FY budgetting. Show less


Fuji Xerox Singapore
• System Analyst

  • Dec 2013 - May 2019


ComfortDelGro Corporation Ltd

• Executive

  • May 2009 - Dec 2013

• Executive

  • May 2009 - Dec 2013


Silverlake System Sdn Bhd
• IT Services and IT Consulting
• 100 - 200 Employee
• Programmer

  • Aug 2007 - Aug 2008