B2B e-commerce Sales Executive

• Apr 2022 - Present

Meeting monthly targets for new customers on Dubuy.com Inactive Dubuy.com account maintained at 10% or below of their portfolio Selling of Dubuy.com/NCL products to potential and existing clients while meeting individual and group targets on a monthly basis. Preparing weekly marketing and activation plans for the promotion of Dubuy.com/NCL products and services. Customer churn rate maintained at below 5% of total customers onboarded for each period. 40% of new business to be generated through actively conducting telemarketing and preparing a calls analysis report on the same. 60% of business to be generated through existing customers by actively conducting telemarketing and preparing a calls analysis report on the same. Create market awareness for the Dubuy.com/NCL product. Establish and maintain effective working relationships with clients. Identify sales prospects and follow up on new leads and referrals resulting from field activity. Keep a keen eye on market trends and the competition. Reviewing sales performance on weekly, monthly, quarterly basis Maintaining thorough knowledge of Dubuy.com/NCL products and services. Enhancement of customer service, ensuring all customer queries/complaints are conclusively resolved within required times timeline. Identifying opportunities, new and improved products/innovative products and discussing with the Management for implementation. The sales executive shall be involved in preparation of detailed weekly reports to be presented to the marketing committee. Follow up on updates of clients’ Analysing the Dubuy.com/NCL products on a daily basis and reporting the performance to the management through the trade finance Manager. Maintaining high levels of personal etiquette and conduct as stipulated in the company policies Identifying major offtakes in each product segment take them through opening a dubuy.com account. Ensuring high number of active accounts taking into consideration customer business cycle.

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