Experience

Verizon Media Platform

• United States
• Information Technology & Services
• 100 - 200 Employee

• NOC Support Engineer

  • Oct 2015 - Present



BAI Connect

• United States
• Telecommunications
• 1 - 100 Employee

• Field Supervisor / Tech Support

  • Sep 2011 - Oct 2015

  NETWORK ENGINEERING * In network engineering, I wiped, updated and configured Cisco Systems (7200,3845,3750,3825,3550) switches and routers to be used for new and existing building upgrades and installations. * I installed and configures Linux CentOS and Asterisk servers. * Wiped re-imaged and issued notebooks and desktops. Created Active Directory and Outlook user accounts and configured office PC's to the local domain. TECHNICAL SUPPORT * Provided support to end user… Show more NETWORK ENGINEERING * In network engineering, I wiped, updated and configured Cisco Systems (7200,3845,3750,3825,3550) switches and routers to be used for new and existing building upgrades and installations. * I installed and configures Linux CentOS and Asterisk servers. * Wiped re-imaged and issued notebooks and desktops. Created Active Directory and Outlook user accounts and configured office PC's to the local domain. TECHNICAL SUPPORT * Provided support to end user customers and businesses experiencing network outages. * I provisioned and assisted the field installers, in Directv, telephone, switching and routing equipment cofiguration and installation. FIELD TECH SUPERVISOR * Supervised and trained the new Field Technicians to understand and install Directv infrastructure technologies, ISP layer 1 and layer 2 technologies. LEAD SERVICE TECHNICIAN * In my role as the lead breakfix technician, I was dispatched to high priority customers to locate diagnose and eliminate the root of the problem. * Under my on call duties, I rolled out to building wide outages, diagnosed, repaired, replaced and configured faulty equipment, ranging from Mikrotik RB411,450,493,800,1100 Routers to Cisco systems (3845,3750,3825,3550,2912,2924,2960) and VDSL Planet and Zyxel Dslams. * I Performed physical surverys, determined scope of work, provided accurate labor estimates and itemized equipment and hardware lists required to complete specified customer projects. * I executed the installation of residential and commercial business accounts, ranging from gyms, student housing, restaurants, Pool area and Garden Directv and hotspot installations LAS VEGAS EXPANSION * I relocated out of state for a 2-3 month period and trained 5 individuals who are currently in charge of installing, servicing and maintaining the Directv infrastructure and backbone in Las Vegas. * I trained them in MFH2 installation, troubleshooting, building, rebuilding and repairing of the backbone infrastructure. Show less



Realty ONE Group

• United States
• Real Estate
• 700 & Above Employee

• Realtor

  • 2010 - 2011

  Peoria, AZ



CENTURY 21 ALL STAR REALTORS

• Real Estate
• 1 - 100 Employee

• Realtor

  • 2008 - 2009

  Arizona



Desert State Realty

• Realtor

  • 2005 - 2008

  Goodyear, AZ