Experience

Tanay Rural Bank, Inc.

• Banking
• 1 - 100 Employee

• Costumer service officer

  • Aug 2019 - Present

  Responsible for the effective and efficient customer service relative to handling of new/existing accounts and its documentations, cross selling of other deposit products and services of the Bank, attends to customer inquiries and complaints. • Ensures that the bank branch complies with all Bank policies and procedures as well as BSP and all other applicable government rules and regulations. • Monitors closed and dormant accounts for review of BBOH and prepares dormancy letters. • Handles and process opening of all types of deposit accounts and ensures completeness of documents in compliance with the existing policy guidelines and sending of thank you letter. • Monitors COCI and other returned items, verifies their causes and takes prompt and proper action. • Reconciles actual account opening/closed/dormant with attached documents and versus system generated reports. • Handles and process Bank Statements and Bank Deposit Certification, • Review End of Day Reports versus actual validated slips made by BSO and BSA. • Prepares all the required end of day/daily/weekly/monthly reports for CASA and loan accounts for review and notation of the BBOH. • Checks and verifies daily AMLA report or the same for submission to the Offices of the Chief Compliance Officer; classify and identify the red flags transactions in relation to the Anti-Money Laundering or Risk Indicators that will alert the branch for possible potential losses. • Verifies the total contents of the vault as to cash as to cash holdings versus the system-gen report balances Show less



Johnson Controls–Hitachi Air Conditioning

• Japan
• Machinery Manufacturing
• 700 & Above Employee

• Quality Control Specialist

  • Jun 2017 - Mar 2019



BOF, Inc. (A Rural Bank)

• Philippines
• Banking
• 1 - 100 Employee

• • Mar 2014 - Jun 2017

• • May 2012 - Feb 2014