Experience

Gracepoint Wellness

• United States
• Medical Practices
• 200 - 300 Employee

• Precertification Specialist

  • Sep 2015 - Present

  • Answer calls from physician offices, hospitals, and patients using exemplary customer service skills • Accurately enter required information (non-clinical and structured clinical data) into computer database. • Review structured clinical data matching it against specified medical terms and diagnoses or procedure codes (without the need for interpretation) and follow established procedures for authorizing request or referring request for further review. • Maintain patient confidentiality as defined by state, federal and company regulations. • Establish effective rapport with other employees, professional support service staff, customers, clients, patients, families, and physicians. • Record patients insurance information