Experience

Satsyil, Corp. | SBA Certified 8(a) Small Business, 8(a) STARS III GWAC Holder

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Human Resources Manager

  • Jul 2023 - Present

  United States



KPMG (via MBO)

• Resource Management Professional

  • Mar 2022 - Mar 2023

  • Balanced project hours for Project Managers, ensuring optimal resource allocation and utilization. • Utilized ServiceNow to review and validate resource requests, ensuring they aligned with project requirements and billing hours. • Collaborated with project and team leads to determine staffing needs and availability of resources. • Produced and distributed weekly Forecast Reports, analyzing trends and identifying areas of concern. • Updated and maintained internal systems to… Show more • Balanced project hours for Project Managers, ensuring optimal resource allocation and utilization. • Utilized ServiceNow to review and validate resource requests, ensuring they aligned with project requirements and billing hours. • Collaborated with project and team leads to determine staffing needs and availability of resources. • Produced and distributed weekly Forecast Reports, analyzing trends and identifying areas of concern. • Updated and maintained internal systems to reflect project allocation protocols and personnel information. • Provided timely updates on personnel usage, including departures and available resources to fill open roles on projects. • Implemented serviceable dashboards within the company’s preferred software program to track resource utilization and project status. • Conducted regular maintenance of internal systems, including data cleaning and updates. Show less



Various Companies

• Book and Periodical Publishing
• 1 - 100 Employee

• Human Resources Consultant

  • Jul 2021 - Mar 2022

  United States • Implementation and division of plans for culture improvement to focus on talent retention • Ensured compliance with local, state, & federal laws • Advising on improvement of recruiting strategies • Working with senior leadership for improvement and updating of human resource policies and needs. • Provided advice and recommendations on key daily issues



PCCW GLOBAL Limited

• Hong Kong
• Telecommunications
• 700 & Above Employee

• Human Resources Manager

  • Feb 2021 - Jul 2021

  Herndon, Virginia, United States • Managed key HR end-to-end processes to ensure all local, state and federal compliancy. • Developed and implemented effective recruitment actions to meet the manpower plans for the region. • Ensured satisfactory onboarding, induction, transfer and off-boarding experiences of new employee and prepare the relevant letters or documents • Acted as key advisor for America’s personnel regarding policies, procedures, compliance and people management issues • Provided day-to-day… Show more • Managed key HR end-to-end processes to ensure all local, state and federal compliancy. • Developed and implemented effective recruitment actions to meet the manpower plans for the region. • Ensured satisfactory onboarding, induction, transfer and off-boarding experiences of new employee and prepare the relevant letters or documents • Acted as key advisor for America’s personnel regarding policies, procedures, compliance and people management issues • Provided day-to-day performance management guidance to line management and senior officials • Administered payroll and benefits programs including staff and external consultants • Advised and implemented procedures to improve efficiency in processes. • Managed recruiting process and training of overseas recruiting personnel and writing/editing job descriptions and postings. Show less



Wakefield Research

• United States
• Market Research
• 1 - 100 Employee

• Human Resources Manager

  • Oct 2019 - Feb 2021

  Arlington, VA • Managed Human Resources and Operations in a 30+ personnel organization • Planned and prepared pandemic plan, response, and advisory in HR and Operations capacity • Conducted and developed new hire orientation and offboarding/termination processes and training schedules. • Administered and processed payroll using ADP • Updated and revamped Employee Handbook including updates to policies and pandemic response planning. • Managed full-cycle benefits administration to include: open… Show more • Managed Human Resources and Operations in a 30+ personnel organization • Planned and prepared pandemic plan, response, and advisory in HR and Operations capacity • Conducted and developed new hire orientation and offboarding/termination processes and training schedules. • Administered and processed payroll using ADP • Updated and revamped Employee Handbook including updates to policies and pandemic response planning. • Managed full-cycle benefits administration to include: open enrollment, change reporting, review of invoices, employee Q&A, COBRA, and unemployment claim administration • Communicated and developed human resources policies, procedures, regulations to management and employees • Provided full recruiting for open positions and active outreach including writing job descriptions, conducting phone screens, interviews & scheduling, and job offers. • Ensured the firm stays in compliance with recruiting and hiring efforts and other business laws on local, state and federal levels • Recommended new approaches, policies, and procedures for continual improvements in efficiency of department and services performed • Managed 1 HR Coordinator • Worked closely with building management regarding space needs, requirements, and repairs to maintain the integrity of the office space. • Worked closely with various vendors for generalized operational needs. Show less



Self Employed - Independent contractor

• New Zealand
• Human Resources Services
• 1 - 100 Employee

• Human Resources Consultant

  • Feb 2019 - Oct 2019

  Washington D.C. Metro Area • Recruitment of candidates and fostered relationships while meeting client-need metrics • Devised plans and techniques to implement change & culture improvement to focus on talent retention • Ensured compliance with local, state, & federal laws • Implemented and improved performance evaluation systems and protocols • Worked with senior leaders regarding expanded growth and improvement of operational needs of the human resources department • Provided advice and recommendations on… Show more • Recruitment of candidates and fostered relationships while meeting client-need metrics • Devised plans and techniques to implement change & culture improvement to focus on talent retention • Ensured compliance with local, state, & federal laws • Implemented and improved performance evaluation systems and protocols • Worked with senior leaders regarding expanded growth and improvement of operational needs of the human resources department • Provided advice and recommendations on key daily issues Show less



Castro & Company

• United States
• Accounting
• 1 - 100 Employee

• Human Resources Manager

  • Nov 2017 - Feb 2019

  Alexandria, Virginia • Managed Human Resources for organization of 80+ personnel. • Partnered with senior leadership to develop position specifications and employment needs • Conducted and developed new hire orientation and offboarding/termination processes • Administered and processed T&E and payroll using Paychex and Procas systems • Updated Employee Handbook ensuring compliance with updated regulations. • Managed full-cycle benefits administration to include: open enrollment, claims resolution… Show more • Managed Human Resources for organization of 80+ personnel. • Partnered with senior leadership to develop position specifications and employment needs • Conducted and developed new hire orientation and offboarding/termination processes • Administered and processed T&E and payroll using Paychex and Procas systems • Updated Employee Handbook ensuring compliance with updated regulations. • Managed full-cycle benefits administration to include: open enrollment, claims resolution, change reporting, review of invoices, handling employee Q&A, COBRA, and unemployment claim administration • Communicated and developed Human Resources policies, procedures, laws, standards, and government regulations to management and employees • Maintained all HR files and HRIS (Taleo & Paychex Human Resources); performed regular audits to ensure the integrity of employee data and for data metrics • Prepared & reviewed compliance reports including EEO-1, Vets-4212, Form 5500, and Affirmative Action Plan (AAP) • Prepared and analyzed wage verification and employment verification documents to include security clearance and I9 verification • Managed employee performance review processes including development of new opportunities to improve quality of reviews for fairness and equality of positions • Recommended new approaches, policies, and procedures for continual improvements in efficiency of department and services performed • Oversaw the firm’s career coaching program; monitor program effectiveness, feedback, and provide recommendations as needed. Managed 1 HR Coordinator, 1 Recruiting Manager, and 2 Recruiters • Full-cycle recruiting including job descriptions & postings, screening applicants, sourcing, and conducting interviews • Prepared and reviewed departmental and salary budgeting, PTO policies, and employee promotion schedule • Developed and implemented employee training opportunities. Show less



AccessAgility

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• HR Generalist & Project Analyst

  • Feb 2015 - Nov 2017

  Vienna, Virginia • Developed and administered new onboarding, orientation, and offboarding programs to increase employee retention and morale resulting in a 47% decrease of employee turnover • Coordinated with the Accounting Team for payroll administration via Deltek T&E and ADP • Operated in a Generalist & HR Manager capacity supporting up to 40 employees as single-person HR Department working directly with Managing Partner • Overhauled company Employee Handbook to ensure labor codes and compliance… Show more • Developed and administered new onboarding, orientation, and offboarding programs to increase employee retention and morale resulting in a 47% decrease of employee turnover • Coordinated with the Accounting Team for payroll administration via Deltek T&E and ADP • Operated in a Generalist & HR Manager capacity supporting up to 40 employees as single-person HR Department working directly with Managing Partner • Overhauled company Employee Handbook to ensure labor codes and compliance are up to date • Conducted analysis to ensure company met OSHA, EEOC, and FLSA compliance standards and guidelines • Consulted with Managing Partner for benefits plans review, billing, and ensuring ACA requirements are met • Restructured, organized, and developed training, coaching, and assistance to optimize employee performance and growth • Reported and participated in conflict resolution, mediation, and employee relations • Updated and maintained employee/HR database • Introduced new recruiting strategies, writing and editing job descriptions, and conducted interviews Show less



Arnold & Porter

• United States
• Law Practice
• 700 & Above Employee

• Human Resources Administrator

  • Jul 2002 - Feb 2011

  Washington D.C. • Assisted with on-boarding and departure procedures • Coordinated team members with accounts payable, internal compliance issues, budgets, and expense reports including Human Resources, Facilities, and Marketing projects. • Performed employee evaluations. • Wrote and edited job descriptions in coordination with Hiring Managers • Maintained employee records in official database and search engine. • Developed and reviewed regulations, policies, standard operating procedures… Show more • Assisted with on-boarding and departure procedures • Coordinated team members with accounts payable, internal compliance issues, budgets, and expense reports including Human Resources, Facilities, and Marketing projects. • Performed employee evaluations. • Wrote and edited job descriptions in coordination with Hiring Managers • Maintained employee records in official database and search engine. • Developed and reviewed regulations, policies, standard operating procedures, reports, and other documentation governing administrative services and functions • Functioned in a security capacity providing new hire & current employee badges and worked alongside Security team to ensure safety measures were being met in all capacities (including fire escape plans and visitor registries) Show less