Kenneth J. Sherrod
Housing Retention Specialist/Case Manager/Employment Specialist at Volunteers Of America Northern California and Northern Nevada- Claim this Profile
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Bio
Mary Kober
Ken is an, engaging and thoughtful trainer.He has put to great use his extensive experience in retail management and his strong professional and organizational skills. Ken has time and again jumped into new projects without hesitation.including his newest role as Program Coordinator for a new vocational training program. This program was designed and launched successfully under very tight deadlines. Ken would be an asset to any organization he chose to align himself with.
Rene Slay
Ken Sherrod is an outstanding coworker. He has been an asset to the team during his time with the Workforce Center. Ken is highly organized, a hard worker with excellent attention to detail and is dedicated to all he does. It has been my pleasure working with him.
Mary Kober
Ken is an, engaging and thoughtful trainer.He has put to great use his extensive experience in retail management and his strong professional and organizational skills. Ken has time and again jumped into new projects without hesitation.including his newest role as Program Coordinator for a new vocational training program. This program was designed and launched successfully under very tight deadlines. Ken would be an asset to any organization he chose to align himself with.
Rene Slay
Ken Sherrod is an outstanding coworker. He has been an asset to the team during his time with the Workforce Center. Ken is highly organized, a hard worker with excellent attention to detail and is dedicated to all he does. It has been my pleasure working with him.
Mary Kober
Ken is an, engaging and thoughtful trainer.He has put to great use his extensive experience in retail management and his strong professional and organizational skills. Ken has time and again jumped into new projects without hesitation.including his newest role as Program Coordinator for a new vocational training program. This program was designed and launched successfully under very tight deadlines. Ken would be an asset to any organization he chose to align himself with.
Rene Slay
Ken Sherrod is an outstanding coworker. He has been an asset to the team during his time with the Workforce Center. Ken is highly organized, a hard worker with excellent attention to detail and is dedicated to all he does. It has been my pleasure working with him.
Mary Kober
Ken is an, engaging and thoughtful trainer.He has put to great use his extensive experience in retail management and his strong professional and organizational skills. Ken has time and again jumped into new projects without hesitation.including his newest role as Program Coordinator for a new vocational training program. This program was designed and launched successfully under very tight deadlines. Ken would be an asset to any organization he chose to align himself with.
Rene Slay
Ken Sherrod is an outstanding coworker. He has been an asset to the team during his time with the Workforce Center. Ken is highly organized, a hard worker with excellent attention to detail and is dedicated to all he does. It has been my pleasure working with him.
Credentials
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Adult CPR/AED, Pediatric CPR and First Aid
American Red CrossFeb, 2018- Nov, 2024 -
Mental Health First Aide USA
National Council for Behavioral HealthJan, 2017- Nov, 2024
Experience
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Volunteers of America Northern California and Northern Nevada
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United States
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Individual and Family Services
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1 - 100 Employee
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Housing Retention Specialist/Case Manager/Employment Specialist
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Dec 2015 - Present
Housing Retention Specialist, Case Manager and Employment Specialist for Volunteers of America ReSTART and Rapid Rehousing programs, whose primary goal is to reach and uplift all people which include families with children, seniors, the homeless, former foster youth, and people with substance abuse issues by ending homelessness. The Housing retention Specialist, Case Management and Employment Specialist work through the various programs and services offered in order to help clients overcome personal barriers to gain and retain employment. Show less
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One-Stop Business and Career Center
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Grass Valley, CA
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Vocational Trainer/Program Coordinator/Case Manager
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Mar 2013 - Jul 2015
Vocational Trainer and Program Coordinator for the Workforce Center, a workforce development and non-profit agency in Grass Valley, a division of One-Stop Business & Career Center, and partnering with CalWORKs, a work experience and subsidized employment programs for Nevada County. Vocational Trainer and Program Coordinator for the Workforce Center, a workforce development and non-profit agency in Grass Valley, a division of One-Stop Business & Career Center, and partnering with CalWORKs, a work experience and subsidized employment programs for Nevada County.
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Penn Valley Pony Express
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Penn Valley, CA
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Shipping Manager/Customer Service Specialist
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Jul 2012 - May 2013
Co-development of operational standards for start up business. Drives sales through mastery of proprietary software for domestic and international shipping of Fed-Ex, DHL and USPS. Accurate inventory analysis. Builds sound relationships using excellent customer service skills. Co-development of operational standards for start up business. Drives sales through mastery of proprietary software for domestic and international shipping of Fed-Ex, DHL and USPS. Accurate inventory analysis. Builds sound relationships using excellent customer service skills.
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151 Union Square Event Center
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Grass Valley, CA
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Operations Specialist/Wine Sales Consultant
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Jun 2010 - Mar 2013
Provides best possible customer service experience. Ensures product quality standards. Liaison with winery proprietors and event center owner. Accurately conducts inventory. Mastery of proprietary software. Ensures operation optimization. Strategic event planning. Provides best possible customer service experience. Ensures product quality standards. Liaison with winery proprietors and event center owner. Accurately conducts inventory. Mastery of proprietary software. Ensures operation optimization. Strategic event planning.
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Peet's Coffee
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Retail
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700 & Above Employee
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Assistant Manager/District Bench Manager
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Nov 2008 - Jun 2010
Fosters trusted, professional relationships with customers, staff, and executives. Drives sales through execution of promotions, product placement, and developing new business base. Provides coaching, mentoring, and consultation to staff to enhance staff development, and therefore the customer experience. Assists in meeting monthly payroll and sales expectations.
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Store Manager
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Oct 2006 - Nov 2008
Recruits and hired retail sales candidates. Implemented processes and procedures. Oversees fundamental training and product knowledge. Directs performance management to facilitate the effective delivery of strategic and operational goals. Constantly challenges team to strive for shared success.
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Customer Stone
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San Leandro, CA
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Sales Manager
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May 2006 - Sep 2006
Manages recourses to ensure safety, quality, and customer satisfaction. Pursues and secured accounts with prospective clients. Drafts contracts and negotiated proposals. Manages recourses to ensure safety, quality, and customer satisfaction. Pursues and secured accounts with prospective clients. Drafts contracts and negotiated proposals.
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Starbucks
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United States
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Retail
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700 & Above Employee
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Store Manager
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May 1996 - Jan 2006
Manages store operations and responsible for financial results. Recruits and hires retail sales candidates. Develops, coaches, and trains in-store team. Leed exemplary customer service. Coordinates and led numerous store and district meetings, resulting in effective store-level operational performance. Manages store operations and responsible for financial results. Recruits and hires retail sales candidates. Develops, coaches, and trains in-store team. Leed exemplary customer service. Coordinates and led numerous store and district meetings, resulting in effective store-level operational performance.
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Education
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1990 - 1994
University of California, Davis
Bachelor of Science, Exercise Physiology -
Mission San Jose
Community
