Kenneth Hunter

Design Engineer at Reeve & Associates, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Provo, Utah, United States, US
Languages
  • English -
  • Spanish -
Skills

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Credentials

  • EIT
    NCEES
    Jun, 2016
    - Sep, 2024

Experience

  • Reeve & Associates, Inc.
    • United States
    • Civil Engineering
    • 1 - 100 Employee
    • Design Engineer
      • Nov 2016 - Present

  • Vivint Smart Home
    • Canada
    • 1 - 100 Employee
    • Workforce Planner
      • Aug 2014 - Nov 2016

      Prepare and produce work volume and staffing forecasts on a daily, weekly, monthly, quarterly and annual basis and comparative data on results vs. forecasts; identify opportunities for improvement and recommend solutions. Provide workforce management scheduling and load balancing requirements for work peaks and valleys. Make adjustments and recommendations for optimizing scheduling to maximize service and quality.

    • Team Lead
      • Mar 2012 - Aug 2014

      Call center agent in data entry, with a seasonal position (during summer months) as a team lead. Coached, trained, and managed a team of 20+ agents.

Education

  • Brigham Young University
    Engineer’s Degree, Civil Engineering
    2008 - 2015

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