Kenneth Hoffman

General Manager at Upward Projects Restaurant Group | Postino WineCafe | Joyride Taco House | Windsor | Federal Pizza
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Phoenix Area

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Experience

    • General Manager
      • Feb 2019 - Present

      Upward Projects - Postino Upward Projects - Postino

    • Regional Manager
      • Aug 2014 - Nov 2018

      Area Manager // April 2018 – November 2018 General Manager // August 2014 – April 2018 • Assisted in planning, design and project management of the opening of two new restaurants in 2018 in South Tempe (Tempe Public Market Cafe & Ghost Ranch), which are trending to bring in a combined $7M in annual sales • Responsible for budget preparation, revenue management, monthly P&L reports, and daily bank deposits • Promote and champion a safe and positive work environment for 100+ hourly and 10+ salaried employees, including proper training, weekly meetings, and regular reviews to develop good work habits and sales techniques • Maintain an exceptional overall guest experience by addressing all Yelp reviews, talking to all guests, addressing in-store customer issues, promoting return business • Lead recruitment efforts to ensure that proper staffing needs were met, including positions in Leadership, Marketing, FOH and BOH • Developed and managed a maintenance program to ensure all maintenance needs were meet and completed in a timely manner Show less

  • RnR
    • Scottsdale, AZ
    • Manager
      • Mar 2010 - Sep 2014

      Manager/Server/Bartender // March 2010 – September 2014 • Enhanced operational success through effective staffing, training, adherence to Maricopa Environmental Services regulations and ensuring well-timed customer service • Optimize profits by controlling food, beverage, and labor costs on a daily basis • Delivering superior food and beverage service and maximizing customer satisfaction Manager/Server/Bartender // March 2010 – September 2014 • Enhanced operational success through effective staffing, training, adherence to Maricopa Environmental Services regulations and ensuring well-timed customer service • Optimize profits by controlling food, beverage, and labor costs on a daily basis • Delivering superior food and beverage service and maximizing customer satisfaction

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Solution Sales Representative
      • Mar 2012 - Jul 2014

      • Primary point of contact, responsible for the management and growth of partner relationships and revenue. • Collaborate and coordinate with customers, Avnet employees and suppliers to resolve all pertinent pre-sale issues, i.e. credit, engineering, etc. • Create and deliver solutions to the customer using judgment and discretion to select the appropriate tool sets and technical knowledge to effectively configure, price, quote and process requests for specific customer needs • Provide timely and accurate pricing and quote for final design solutions, using market expertise and experience to evaluate and analyze applicable programs, promotions and add-ons • Provide education and technical guidance for product alternatives, cross-reference assistance and support to customers • Build customer relationships to effectively market a broad range of Avnet’s product portfolio and drive incorporation of Avnet products and services • Asses the status of various business opportunities on each account, provide appropriate information to forecast consolidations and manage the opportunity and pipeline activity to close within the identified forecast period. Show less

    • Spectator Sports
    • 1 - 100 Employee
    • Customer Service Manager
      • Apr 2010 - Mar 2012

      • Responsible for managing 18 independent contractors running over 20 leagues across 5 states (AZ, CO, NM, NV and UT). • Responsible for managing the payroll, performance reviews for my employees and ensuring they were managing their leagues based on WAKA's standards. • Responsible for the marketing/advertising of our leagues, as well as, all things customer service related (prospective player inquires and current player issues). • Responsible for maintaining the relationships with the various parks and rec departments, private sports facilities and other locations in which we used to run the leagues. Show less

    • Planner/Buyer
      • Oct 2008 - Mar 2010

      • Responsible for procurement, expediting, and LTA(long term agreement) administration of direct product materials required to support the Aftermarket Sales division. • Responsible for managing required inventory levels of procured materials to support external customer schedules and reach business unit inventory objectives while delivering materials on time. • Responsible for coordinating meetings and on-site visits (as necessary) with partnering suppliers to address productivity, delivery, and quality issues. Interfacing with other departments (Engineering, Quality, Manufacturing, Accounting) to resolve sourcing problems and support Honeywell Operating System initiatives. • Managed Purchase Agreements with partnering suppliers to achieve year over year productivity, Excellent Quality, and On Time Delivery of procured materials. • Responsible for ensuring supply and demand alignment, while maintaining approved inventory levels, with the use of planning tools and react to time-phased order recommendations. Show less

  • Manpower
    • Honeywell Inc
    • Buyer
      • Oct 2007 - Oct 2008

      While at Manpower I was working as a temporary employee at Honeywell Inc and was hired on as a full time Honeywell employee in October 2008. While at Manpower I was working as a temporary employee at Honeywell Inc and was hired on as a full time Honeywell employee in October 2008.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Healthcare Recruiter
      • Apr 2007 - Aug 2007

      • Established relationships with our client facilities, made client visits, and maintained constant communication with clients in order to assure continuous business. • Recruited nurses through various sources, to include the Internet, referrals, nursing schools and direct mail. • Facilitated the hiring process, which included interviewing and screening candidates. • Managed around 50 healthcare professionals and placed them on top medical assignments. • Resolved client customer service issues, as well as those of our healthcare professionals. • Analyzed financial reports and edited weekly payroll. • Responsible for developing and carrying out all operations and marketing efforts. • Assisted Sales Manager in prospecting new business. Show less

  • OEM Logistics Support
    • Greater Seattle Area and Tempe, AZ
    • Project Manager
      • Aug 2004 - Mar 2007

      • Managed day-to-day activities of a team of 23 employees that were on-site in Seattle • Was the face and principal liaison to our customer for our entire team of 70 employees (both in Seattle and in Arizona) • Responsible for maintaining a viable and professional relationship with the customer • Responsible for completing weekly payroll and billing for the on-site team • Held personnel responsibilities including recruiting, interviewing, hiring, and termination for those on-site in Seattle • Worked with the Human Resources department in Arizona to resolve any personnel conflict or issue • Also had experience while at OEM as Master Trainer, Supply Chain Logistics Specialist, and Logistics Specialist Team Lead Show less

Education

  • Arizona State University
    Bachelor of Interdisciplinary Studies, Business and Communication
    1999 - 2003

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