Kenneth Graham

Desktop Support Technician/Help desk Technician at Marcum Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Nassau County, New York, United States, US
Skills

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Bio

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Credentials

  • COMPTIA NETWORK+ Certified
    CompTIA
    May, 2010
    - Oct, 2024
  • CompTIA Network (2009 edition)
    CompTIA
    May, 2010
    - Oct, 2024
  • CompTIA Network+ Certified Technician
    CompTIA
    May, 2010
    - Oct, 2024
  • COMPTIA A+ Certified
    CompTIA
    Nov, 2009
    - Oct, 2024
  • CompTIA A (IT Technician)
    CompTIA
    Nov, 2009
    - Oct, 2024
  • CompTIA A+ Certified Technician
    CompTIA
    Nov, 2009
    - Oct, 2024

Experience

  • Marcum Technology
    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Desktop Support Technician/Help desk Technician
      • Jul 2019 - Present

  • Various Technical Consulting jobs
    • Independent IT Technician
      • May 2011 - Present

      Upgrade, maintain, and troubleshoot various operating systems i.e., adding memory, performing diagnostics, virus removal on both PCs and laptops.Handle basic computer maintenance for multiple clients.Imaging, O/S Configurations, Video & Memory troubleshooting & installations for HP laptopsHP workstations & HP Compaq Micro stations, Apple IMac desktop & laptop O/S Configurations & InstallsLenovo Think Centre Desktop O/S configurations & installs, Lexmark printer installs.Volunteer IT consultant for Union Baptist Church of Hempstead N.Y.

  • Technology system Intergrator
    • United States
    • Computer and Network Security
    • 1 - 100 Employee
    • Information Technology Intern
      • Mar 2012 - May 2012

      worked with windows sever 2008, Blackberry Enterprise System and POS. worked with windows sever 2008, Blackberry Enterprise System and POS.

  • ASI SYSTEM INTEGRATOR NYC
    • PC Technician
      • Feb 2011 - May 2011

      Summary: Image with Ghost, System configurations, Wi-Fi connections on windows XP & 7 O/S About 50 to 100 laptops & Desktops daily which was a contract ASI had upgrading the desktops & laptopsFor the NYC Dept. of Ed & NYC Schools. Summary: Image with Ghost, System configurations, Wi-Fi connections on windows XP & 7 O/S About 50 to 100 laptops & Desktops daily which was a contract ASI had upgrading the desktops & laptopsFor the NYC Dept. of Ed & NYC Schools.

  • Smart Apartments
    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • IT Technician
      • Aug 2010 - Nov 2010

      Wireless network installs for apartments in Brooklyn and NYC. Wireless network installs for apartments in Brooklyn and NYC.

  • Honda
    • Japan
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Technician Detailer
      • Jun 2006 - Mar 2007

      Supervised and inspected all vehicles for delivery.Summary: Direct Service Organizer Supervised and inspected all vehicles for delivery.Summary: Direct Service Organizer

  • Crown Ford
    • United States
    • Retail
    • 1 - 100 Employee
    • Detail Technician
      • Apr 2005 - Jun 2006

      Summary: Full interior and exterior details on used trucks and cars maintain all aspects of automobiles. Summary: Full interior and exterior details on used trucks and cars maintain all aspects of automobiles.

  • Rallye Lexus
    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • resurfacing tech
      • Jun 2002 - Jun 2003

      full interior and exterior cleaning details on luxury used cars full interior and exterior cleaning details on luxury used cars

  • Auto and Marine Detailing
    • Australia
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Detailing Specialist
      • May 1995 - Jun 2001

      Summary: Entry level automotive detailing. Commended for quick identification of new products and practical application products. Summary: Entry level automotive detailing. Commended for quick identification of new products and practical application products.

  • The Greater Bank of NY
    • Assistant Accountant
      • Nov 1988 - Dec 1989

      Summary: Data Entry and Computer Accounting Summary: Data Entry and Computer Accounting

  • NY Guardian Mortgage Corporation
    • Loan Processor
      • Feb 1987 - Aug 1988

      Summary: Processed into the systems mortgage loans brought from other lending institutions Summary: Processed into the systems mortgage loans brought from other lending institutions

  • Morgan Stanley & Company
    • Mail and Copy Room Clerk
      • Jun 1985 - Oct 1986

      Summary: Distributed mail thru out the company, handled small and large copy jobs of investment prospectuses and other investment documents. Sent and received faxes to branch offices in the U.S and abroad Summary: Distributed mail thru out the company, handled small and large copy jobs of investment prospectuses and other investment documents. Sent and received faxes to branch offices in the U.S and abroad

Education

  • New Horizons Computer Learning Center
    Certifications, computer repair & Networking
    2009 - 2010
  • New Horizons Computer Learning Center
    IT Technician, Networking & PC Repair
    2009 - 2010
  • Nassau Community College
    Associate of Arts and Sciences - AAS, marketing
    1982 - 1986

Community

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