Experience

Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Mate

  • Apr 2017 - Present



Hannaford Supermarkets

• United States
• Retail
• 700 & Above Employee

• Assistant Manager of Customer Service

  • Dec 2012 - Apr 2017

  As an Assistant MCS, I am responsible for the overall status and maintenance of my department. There are approximately 50 associates that I directly supervise at any given time.Beyond supervision, I am also responsible for: sales projections, labor budgets, department scheduling using Kronos software, bookkeeping, and am our department trainer.

• Customer Service Leader

  • Apr 2002 - Dec 2012

  Duties included: Processing of all cash pickups, providing assistance to cashiers and service associates as needed to solve problems, assigning fixed activities during downtime, monitoring employee efficiency to ensure that the department runs at or above standard expectancy, securing company assets at all times, and promoting company best practices in service.



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Intern - Cable 6 News

  • Sep 2002 - Dec 2003

  Primary functions include: assisting reporters on location with audio and camera equipment, shooting background video for various news segments, analog and digital video editing, image editing for on-air graphics, acquiring media feeds from various sources, teleprompter operation, and tape queuing during live newscast. Primary functions include: assisting reporters on location with audio and camera equipment, shooting background video for various news segments, analog and digital video editing, image editing for on-air graphics, acquiring media feeds from various sources, teleprompter operation, and tape queuing during live newscast.



Mugen Toys

• Sales Associate

  • Nov 1999 - Mar 2002

  Processing of sales through a point of sale system; straightening of store displays; cleaning; inventory control; supervisor role as needed. Processing of sales through a point of sale system; straightening of store displays; cleaning; inventory control; supervisor role as needed.



Savannah College of Art and Design

• United States
• Higher Education
• 700 & Above Employee

• Front Desk Receptionist

  • Mar 2001 - Jun 2001

  Answering phones and directing inbound calls, light clerical work, assistance in special projects when needed. Answering phones and directing inbound calls, light clerical work, assistance in special projects when needed.