Experience

Underbite Dental Management

• United States
• Business Consulting and Services
• 1 - 100 Employee

• VOI Specialist

  • Nov 2021 - Present

  * Creating a full breakdown of benefits to help clinics and practices with the status medical procedural codes coverage. * Ensuring speed of delivery of 48 hours completion of verifications to make sure practices are aware of the breakdown before the procedure. * Utilizing other methods such as web portal, fax back and calls to ensure we have accuracy of data in their benefits breakdown. * Ensuring frequency and procedural history are updated to assist the practice in forwarding fee schedules and claims. * Updated in terms of medical and dental procedural codes use by the clinics and practices. * Helping manage the flow of appointments and patient info into the PMS. * Verifying real time eligibility of patients. * Communicating directly to the practice to finish the task. Show less



Opencare.com

• Canada
• Health, Wellness & Fitness
• 1 - 100 Employee

• Dental Insurance Verification Specialist

  • May 2021 - Sep 2021

  * Creating a full breakdown of benefits to help clinics and practices with the status medical procedural codes coverage. * Ensuring speed of delivery of 48 hours completion of verifications to make sure practices are aware of the breakdown before the procedure. * Utilizing other methods such as web portal, fax back and calls to ensure we have accuracy of data in their benefits breakdown. * Ensuring frequency and procedural history are updated to assist the practice in forwarding fee schedules and claims. * Updated in terms of medical and dental procedural codes use by the clinics and practices. * Helping manage the flow of appointments and patient info into the offices' PMS. Show less



Virtual Expert Solutions

• Philippines

• Dental Insurance Verification Specialist

  • Aug 2020 - Dec 2020

  * Directly managing the Insurance Verification workload of the practice. * Handling range of tasks around Insurance Verifications, Benefits, and Claims. * Updating coverage tables directly in the Practice Management Software of the offices. * Knowledgeable in navigating Eaglesoft, Open Dental and Dentrix * Directly managing the Insurance Verification workload of the practice. * Handling range of tasks around Insurance Verifications, Benefits, and Claims. * Updating coverage tables directly in the Practice Management Software of the offices. * Knowledgeable in navigating Eaglesoft, Open Dental and Dentrix



AlphabetSoup Inc.

• National Capital Region, Philippines

• Brand Ambassador

  • Mar 2016 - Jul 2016

  * Develop brand recognition by promoting brands and products while distributing samples and merchandise. * Educate customers by providing complete up-to-date information on products and values which make the company stand out. * Respond to customer questions regarding the product. Set up demonstration booth, kiosk, or table * Approach customers for opportunities to demonstrate a product being promoted. * Develop brand recognition by promoting brands and products while distributing samples and merchandise. * Educate customers by providing complete up-to-date information on products and values which make the company stand out. * Respond to customer questions regarding the product. Set up demonstration booth, kiosk, or table * Approach customers for opportunities to demonstrate a product being promoted.



Tokyocafe

• Philippines

• Head Cashier

  • Aug 2015 - Feb 2016

  * Equip in the knowledge of industry-standard experience of POS and Cashier procedure. * Monitoring Cash Limits, Inventory, and Sales Report. * Responsible for providing customer service and resolving customer complaints. * Equip in the knowledge of industry-standard experience of POS and Cashier procedure. * Monitoring Cash Limits, Inventory, and Sales Report. * Responsible for providing customer service and resolving customer complaints.



Pan De Manila Food Co., Inc.

• Philippines

• Store Cashier

  • Sep 2010 - Mar 2011

  Calculate total payments received during a time period, and reconcile this with total sales. Responsible for backup inventory ordering and shelf stocking. Receiving food and non-food deliveries. Bag customers' groceries in accordance with best practices to avoid items being damaged while simultaneously scanning items handling customer queries. Calculate total payments received during a time period, and reconcile this with total sales. Responsible for backup inventory ordering and shelf stocking. Receiving food and non-food deliveries. Bag customers' groceries in accordance with best practices to avoid items being damaged while simultaneously scanning items handling customer queries.



Sizzlin' Pepper Steak

• Philippines

• Head Cashier / Server

  • Jan 2009 - Nov 2009

  Managing cash, credit, debit, and credit exchanges with POS terminals. Answering queries and taking order or reservation via phone calls Providing high-quality, unbiased customer service and problem-solving. Trained newly hired STM's and cashiers in standard cashiering procedures during my tenure. Possess a positive attitude, ability to work in a team, and strong work ethic. Maintaining and organizing clerical duties such as store inventories and sales reports. Managing cash, credit, debit, and credit exchanges with POS terminals. Answering queries and taking order or reservation via phone calls Providing high-quality, unbiased customer service and problem-solving. Trained newly hired STM's and cashiers in standard cashiering procedures during my tenure. Possess a positive attitude, ability to work in a team, and strong work ethic. Maintaining and organizing clerical duties such as store inventories and sales reports.



Jollibee Tri-K's Food Corp.

• Philippines

• Store Cashier

  • Apr 2008 - Sep 2008

  Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information. Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information.



Jollibee Citylife Food Choices

• Philippines

• Store Cashier

  • Nov 2007 - Apr 2008

  Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information. Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information.



Jollibee Tri-K's Food Corp.

• Philippines

• Store Manager

  • May 2007 - Nov 2007

  Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information. Welcome customers and help determine their orders. Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer through the cash register. Respond to customer inquiries, issue receipts, and record customer suggestions. Ensure all orders are delivered to the customers in a timely manner. Tally money in the cash drawer at the beginning and end of each work shift. Resolve customer complaints, guide them and provide relevant information.