Experience

AppLab Systems, Inc

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Fso desktop support and IT contractor

  • Aug 2023 - Present

  image and install software on windows and apple laptops/desktops including IMAC (installations, moves, additions, and changes) and remote support Troubleshoot post deployment issues on multiple computer platforms, windows, Macintosh, and mobile devices Printer break-fix and installation disposal, redeployment, and asset reclaim shipping coordination data backup and data recovery coordination hardware refresh warranty and out-of-warranty repair and replacement depot services walk up support spare parts management executive (VIP) Support Audio and Visual support including Health Checks Inventory and asset management depot operations' Coordinate with external vendors for dispatch support Identify and resolve hardware and software application conflicts. open and close service requests as well as manage the classification, assignment, tracking, and completion of requests or incidents. Responsible for asset tagging and entering all incoming equipment into our asset management system. collaborate with cross functional teams to properly onboard incoming new hires. Ensure that hardware is properly assigned and updated into our management system Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment Work with external suppliers to schedule repairs for damaged/malfunctioning hardware Ensure that resolutions are consistent with company standards and policies Show less


11th Hour Staffing, Inc
• United States
• Staffing and Recruiting
• 1 - 100 Employee
• Varies

  • Jun 2023 - Present

Wells and sons
• Construction
• Custodial technician

  • Jul 2023 - Aug 2023


Choices in Community Living, Inc.

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Remote supports manager

  • Mar 2023 - Jun 2023

  Training Paperwork Meetings Watch cameras Setup and initial install of equipment

• IT Support

  • Oct 2021 - Feb 2023

  Install and uninstall updatesUninstall programsUpdate programsRun disk clean up and defragMake employee badgesInitial setup of computers and printersUse of zoho ticket system



Premier Health Partners

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Information Technology Support Specialist

  • Feb 2023 - Mar 2023

  Mapped printers Changed passwords Activate keyfobs and accounts Remoted into computers to solve issues Mapped printers Changed passwords Activate keyfobs and accounts Remoted into computers to solve issues



Aegis Protective Services

• United States
• Security and Investigations
• 100 - 200 Employee

• Security Officer

  • Aug 2020 - Apr 2022

  Watched cameras wrote reports and conducted foot patrols Watched cameras wrote reports and conducted foot patrols



Sinclair Community College

• United States
• Higher Education
• 700 & Above Employee

• IT Lab Help desk assistant

  • Nov 2020 - Dec 2020

  Assisting other students with computer issues, printing, scanning and copy functions. Helping to maintain printer paper and other lab supplies. Cleaning of Lab and Campus Classroom Resources Assisting other students with computer issues, printing, scanning and copy functions. Helping to maintain printer paper and other lab supplies. Cleaning of Lab and Campus Classroom Resources