Kenneth Carter II

General Manager at The Scion Group
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Contact Information
us****@****om
(386) 825-5501
Location
Tuscaloosa, Alabama, United States, US

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Bio

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Experience

    • United States
    • Real Estate
    • 700 & Above Employee
    • General Manager
      • Jan 2022 - Present

    • United States
    • Real Estate
    • 700 & Above Employee
    • Community Manager
      • Apr 2020 - Feb 2022

    • United States
    • Real Estate
    • 200 - 300 Employee
    • General Manager
      • Jun 2019 - Jan 2020

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant General Manager
      • Mar 2018 - Jun 2019

      • Manage financial accounts for all residents; • Manage financial collection efforts for 465-unit (1164 bed-space) property; • Assist General Manager with all aspects of managing property; • Facilitate changes and updates within the property; • Assist residents with issues/complaints of a complex nature: • Manage financial accounts for all residents; • Manage financial collection efforts for 465-unit (1164 bed-space) property; • Assist General Manager with all aspects of managing property; • Facilitate changes and updates within the property; • Assist residents with issues/complaints of a complex nature:

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Customer Service Representative
      • May 2017 - Mar 2018

      • Managed customer accounts; • Managed/maintained sales orders; • Corresponding with various departments to ensure timely shipping/receiving of goods; • Liaison between Sales Team, Dealers and End Consumers; • Promote and explain sales offers; General customer care: • Managed customer accounts; • Managed/maintained sales orders; • Corresponding with various departments to ensure timely shipping/receiving of goods; • Liaison between Sales Team, Dealers and End Consumers; • Promote and explain sales offers; General customer care:

    • Government Administration
    • 700 & Above Employee
    • Administrative Clerk (CSR), Water Distribution (Public Works &Water Resources)
      • Nov 2013 - Oct 2016

      • Respond to customer inquiries, complaints and requests.• Correspond with management and peers to ensure that citizens receive adequate service.• Act as liaison between both administration and public servants and citizens.• Maintain confidentiality of sensitive account information within the revenue billing platform.• Collaborate with Georgia 811 to ensure timely repair to prevent damage to city’s infrastructure.• Enter, dispatch and complete hundreds of work orders weekly.

    • Part Sales Manager
      • May 2013 - Feb 2014

      • Ensure customer’s needs and desires are met.• Implement weekly/monthly sales offers to reach district/regional sales goals.• Maintain parts/account inventory to ensure stock levels are adequate and parts are readily available.• Balance both accounts payable and receivable to maintain store funds. • Ensure customer’s needs and desires are met.• Implement weekly/monthly sales offers to reach district/regional sales goals.• Maintain parts/account inventory to ensure stock levels are adequate and parts are readily available.• Balance both accounts payable and receivable to maintain store funds.

    • United States
    • 1 - 100 Employee
    • Office Manager/Recruiter
      • Jun 2010 - Sep 2012

      • Supervise office and field personnel.• Set up and adjust accounts in accordance with customer needs and desires.• Book and reschedule appointments for existing customers.• Inform owner of company’s needs including (supplies, personnel and finances)• Post jobs and recruit all personnel. • Supervise office and field personnel.• Set up and adjust accounts in accordance with customer needs and desires.• Book and reschedule appointments for existing customers.• Inform owner of company’s needs including (supplies, personnel and finances)• Post jobs and recruit all personnel.

Education

  • Ashford University
    Master of Arts (M.A.), Organizational Management/HRM
    2014 - 2015
  • Savannah State University
    Bachelor of Arts (B.A.), Criminal Justice
    2005 - 2010

Community

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