Client Services Coordinator

• Apr 2022 - Present

Junior Help Desk Support

• Jul 2021 - Dec 2021

Open and close 25-30 tickets for internal equipment troubleshooting, escalating to IT Management when necessary in Service now Install and configure new computer/printer updates and software. Manage employee passwords and logins Monitor network flow to ensure information security. Create, modify, & delete user accounts in MS Active Directory to provide users with application access & manage profiles. Process onboarding of new users on a timely and urgent basis Computer Roll-outs Show less

Medical Secretary

• Mar 2019 - May 2021

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information. Greets visitors, ascertains purpose of visit, and directs them to appropriate staff. Answers telephones and direct calls to appropriate staff. Maintains medical records, technical library, and correspondence files. Performs various clerical and administrative functions such as ordering and maintaining an inventory of supplies. Show less

Cyber Security Analyst Intern

• Aug 2019 - Dec 2019

Business Analyst Intern

• Jun 2015 - Sep 2015

Summer internship - Locus Analytics is pioneering a systems approach to economics. Utilize our Functional Information System to create custom taxonomies that structure economic data for a variety of use cases, including investment, insurance, B2B search, and community analysis Develop and refine methodologies for tagging economic entities with related attributes Summer internship - Locus Analytics is pioneering a systems approach to economics. Utilize our Functional Information System to create custom taxonomies that structure economic data for a variety of use cases, including investment, insurance, B2B search, and community analysis Develop and refine methodologies for tagging economic entities with related attributes