Kennedy Williams
Patient Care Manager at MedAssist USA- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Workplace Sexual Harassment
NYC Commission On Human RightsAug, 2022- Sep, 2024 -
Medicare Fraud Waste Abuse
Medicare Fraud and Waste Abuse TrainingJun, 2022- Sep, 2024 -
Home Health Aide
Personal Touch Home CareApr, 2014- Sep, 2024 -
Animal Science Certificate
H.B. Ward BOCESJun, 2011- Sep, 2024
Experience
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MedAssist USA
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Patient Care Manager
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Mar 2022 - Present
Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication. Worked closely with patients to deliver excellent and direct individualized patient care. Maintained confidentiality of patient data and condition to safeguard health information. Worked with patients to schedule tests and procedures. Worked with patients and families to develop future plans and discuss care actions. Completed documentation of care, hospital actions and patient activities. Determined need for special assessment activities for complex cases, effectively handling care plans.
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Caregiver
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2014 - 2022
Assisted with dressing guidance, grooming, meal preparation and medication reminders. Assisted clients with daily living needs to maintain self-esteem and general wellness. Cleaned house, ran errands, managed laundry and completed weekly grocery shopping. Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance. Assisted patients with self-administered medications. Provided safe mobility support to help patients move around personal and public spaces. Transported individuals to events and activities, medical appointments and shopping trips. Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers. Helped clients manage money, pay bills and shop for groceries or personal items.
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Hilton Garden Inn
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United States
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Hospitality
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700 & Above Employee
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Front Desk Agent / Reservations
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Mar 2017 - Sep 2017
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process. Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel. Resolved customer issues quickly and notified supervisor immediately when problems escalated. Maintained files and records by implementing effective filing systems that boosted efficiency and organization. Collected room deposits, fees and payments. Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout. Kept accounts in balance and ran daily reports to verify totals
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Education
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Southern New Hampshire University
Bachelor of Science - BS, Criminal Justice -
2009 - 2013
Westhampton Beach High School
High School Diploma
Community
