Experience

Allen Hall Advertising

• United States
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Sep 2023 - Present



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Waitress

  • May 2023 - Oct 2023



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Take Out Waitress

  • Oct 2022 - May 2023

  - Managed food resources, memorized orders and coordinated customer service. - Kept server areas clean and stocked to increase efficiency while working tables. - Greeted new customers, discussed specials and took orders. - Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. - Used cash registers and credit card machines to cash out customers. - Managed food resources, memorized orders and coordinated customer service. - Kept server areas clean and stocked to increase efficiency while working tables. - Greeted new customers, discussed specials and took orders. - Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business. - Used cash registers and credit card machines to cash out customers.



Holy Taco!

• United States
• Restaurants
• 1 - 100 Employee

• Waitress

  • Jun 2022 - Sep 2022

  - Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. - Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. - Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at the correct temperature to valued customers. - Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity. - Maintained customer satisfaction with timely table check-ins to assess food and beverage needs. - Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. - Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at the correct temperature to valued customers. - Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.



Greystar

• United States
• Real Estate
• 700 & Above Employee

• Community Assistant

  • Jan 2022 - May 2022

  - Maintained open communication with tenants to proactively handle questions and complaints. - Led tours to highlight property features to prospective tenants and answer questions. - Supported work of managers and staff with administrative assistance on clerical needs and business correspondence. - Responded promptly and effectively to out-of-hours emergencies such as maintenance needs and criminal incidents. - Tracked prospects and responded to new inquiries within a day to increase conversion rates. Show less



Hawaiian Style Rentals & Sales

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Aug 2021 - Dec 2021

  - Provided positive first impressions to welcome existing, new and potential customers. - Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. - Helped customers locate products and checked store system for merchandise at other sites. - Answered customer questions regarding sizing, accessories and proper care for merchandise. - Maintained customer satisfaction with quick and professional handling of product returns. - Provided positive first impressions to welcome existing, new and potential customers. - Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise. - Helped customers locate products and checked store system for merchandise at other sites. - Answered customer questions regarding sizing, accessories and proper care for merchandise. - Maintained customer satisfaction with quick and professional handling of product returns.



Riverstrand Golf and Country Club

• Bradenton, Florida, United States

• Food Server

  • Aug 2020 - Aug 2021

  - Managed sections for smooth flow of guests and orders. - Bussed and reset tables to keep dining room and work areas clean. - Greeted new customers, discussed specials and took drink orders. - Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. - Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. - Managed sections for smooth flow of guests and orders. - Bussed and reset tables to keep dining room and work areas clean. - Greeted new customers, discussed specials and took drink orders. - Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs. - Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.



FYZICAL Therapy & Balance Centers

• United States
• Wellness and Fitness Services
• 700 & Above Employee

• Intern

  • Jan 2021 - Jan 2021

  - Created a new filing system - Maintained social media accounts - Helped create campaign strategy with the marketing team - Created a new filing system - Maintained social media accounts - Helped create campaign strategy with the marketing team



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Oct 2019 - Jul 2020

  - Pleasantly interacted with customers during hectic periods to promote a fun, positive environment. - Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. - Cleaned counters, machines, utensils and seating areas daily. - Controlled line and crowd with quick, efficient service. - Memorized recipes for specialty coffee beverages and seasonal offerings. - Pleasantly interacted with customers during hectic periods to promote a fun, positive environment. - Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores. - Cleaned counters, machines, utensils and seating areas daily. - Controlled line and crowd with quick, efficient service. - Memorized recipes for specialty coffee beverages and seasonal offerings.



Top Soccer

• Spectator Sports
• 1 - 100 Employee

• Volunteer

  • May 2019 - Jul 2019

  - Provided volunteer support to youth with diverse abilities - Coached, trained, and mentored youth players on soccer skills - Provided volunteer support to youth with diverse abilities - Coached, trained, and mentored youth players on soccer skills