Experience

Greenfield Primary School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• ICT Resource Supervisor

  • Apr 2016 - Present



Kates Hill Community Primary School

• ICT Technical Support Contractor

  • May 2016 - Sep 2016

  Manage and implement computer and information technology systems throughout the school. Organise the acquisition of school educational devices, direct and coordinate infrastructural development of new systems, maintenance and use of electronic devices and telecommunication systems for the school.• 1/2nd line school support.• CC4 RM infrastructure AV, AD Windows 2008/2012, virtualization, VMWare Windows 7/8.1, 10, Android, Windows tablet, CISCO, DNS/DHCP, GPO, TCP/IP, BYOD, VLAN/, VPNs, Backup D2D, remote tools. Safe guarding awareness.



South Wolverhampton & Bilston Academy

• ICT Technician Child workforce Contractor

  • Nov 2015 - Mar 2016

  Working as a sub-contractor Ltd company for Smile Education Ltd in a Technical support role undertaking a number of various technical tasks to support the school IT department.2nd line support of a BSF Windows 2008/2012 virtualization infrastructure, setup and configure AD Windows 7 devices for deployment, replace and install network printers using a CISCO network and be mindful of safeguarding awareness in the workplace. Working as a sub-contractor Ltd company for Smile Education Ltd in a Technical support role undertaking a number of various technical tasks to support the school IT department.2nd line support of a BSF Windows 2008/2012 virtualization infrastructure, setup and configure AD Windows 7 devices for deployment, replace and install network printers using a CISCO network and be mindful of safeguarding awareness in the workplace.



King Edward VI Handsworth School For Girls

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• ICT Technician-Child workforce Contractor

  • Nov 2015 - Nov 2015

  Working as a self-employed Ltd company subcontracting for Smile Education Ltd, supporting the IT department. Duties involved configuring and setting up students Audio Visual equipment for recording exam work to be submitted to external examining board. Repair, refresh and install computer equipment. Working as a self-employed Ltd company subcontracting for Smile Education Ltd, supporting the IT department. Duties involved configuring and setting up students Audio Visual equipment for recording exam work to be submitted to external examining board. Repair, refresh and install computer equipment.



Cardinal Griffin Catholic College

• ICT Technician Child Workforce Contractor

  • Jan 2015 - Jul 2015

  Working as an IT sub-contractor for Smile Education Ltd to support an Envisage Windows infrastructure project installation across the school. Configure AD Windows 7 devices to school specifications, installation of network printers, Laptops, Audio Visual equipment, Tablet PC and Netbook device. Cat5 cabling for adding configured devices for DHCP AD connection. Coordinate the installation and deployment of Show My Learning of the school cloud application for students across the school. Working as an IT sub-contractor for Smile Education Ltd to support an Envisage Windows infrastructure project installation across the school. Configure AD Windows 7 devices to school specifications, installation of network printers, Laptops, Audio Visual equipment, Tablet PC and Netbook device. Cat5 cabling for adding configured devices for DHCP AD connection. Coordinate the installation and deployment of Show My Learning of the school cloud application for students across the school.



Coppice Performing Arts School

• Education Administration Programs
• 1 - 100 Employee

• ICT Infrastructure Support Tecnician

  • Aug 2012 - Oct 2014

  Working in a fixed role for the ICT department, • Worked on BC BSF project cost of £17M infrastructure for schools, supporting a large user based with 350 devices, 50 MFDs, 100 Apple hardware /software device.• Helped desk support of 20 support calls per day• Managed the software library of the school and maintain up to date software catalogue for school use including ensuring that copyright and data protection laws are current • CAPiTA Nova T, FMS and SIMS, parent pay• Ensured backups are available for recovery of student and staff work using D2D HP server• Meru wifi administration and support of BYOD• Apple OSX server for Apple devices cloud administration using Casper • Installed new computer equipment as appropriate and software via server SCCM • Class room support across the school • Cloud application support Microsoft exchange/Office 365 administration, online Learning Management system• Managed the allocation of User Space/Printer Credits if appropriate using Pcounter server, AV signage • Carried out regular housekeeping to ensure that the fileserver storage is used effectively and ensure that Users are created and/or deleted as appropriate• Advised on the security of equipment and data and implementing the school's network and Internet security policies as well as ensuring that Internet connectivity is maintained and appropriately audited and promote the use of the school's safe Intranet usage • Provided support for the use of software by teachers across the school and develop up to date knowledge of current educational applications



Hydesville Tower School

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• Interim IT Site Technician - contractor

  • May 2012 - Aug 2012

  • Worked for COGNITA private Schools delivering ICT support to cover a large user based and 200 devices of hardware /software, supporting Meru WiFi• Professional customer care day-to-day user care IT support. IT support of desktop Windows XP professional, Windows 7, MS Office professional 2007, SIMS.Net, SMART.• Help desk support for the whole school and class room support• Network infrastructure support• Administrator of school Vanilla Windows system and Apple wireless integration across the school• Managed the software library of the school and maintain up to date software catalogue for school use including ensuring that copyright and data protection laws are current • CAPiTA SIMS• Carried out regular housekeeping to ensure that the fileserver storage is used effectively and ensure that users are created and/or deleted as appropriate• Ensured that hardware and network cabling is maintained and repaired as necessary and Maintaining an inventory of equipment• Ensured that Internet connectivity is maintained and appropriately audited and promote the use of the school's safe Intranet usage • Provided support for the use of software by teachers across the school and develop up to date knowledge of current educational applications