kennedy russell

Patient Services Agent at Commonwealth Alternative Care
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Contact Information
us****@****om
(386) 825-5501
Location
New Bedford, Massachusetts, United States, US

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Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Patient Services Agent
      • Oct 2022 - Present

      Providing friendly and knowledgeable customer service to medical and recreational patients Adhering to the CCC Regulations and SOP’s Handle cash and accurately distribute change Working with Community Outreach by coming together with local nonprofits to help with/attend events as a way to connect with the community and advertise Using art skills to provide neat, attention grabbing, and themed daily/weekly deal boards and printouts for our customers Striving for and reaching consistent above average KPI’s Accurately package and distribute online orders Following the cleaning task checklist during down time Assisting Inventory associates when needed by helping receive deliveries (creating packages in Metric and ensure proper counts), replenishments for the floor, and matching back stock labels to proper products Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Nov 2021 - Sep 2022

      Provided friendly customer service while staying calm and efficient in a high volume and fast paced environment. Memorized over 50 menu items and created custom drinks for 50-200 customers per day Trained and delegated new baristas on all aspects of the store and workflow Followed procedures for safe food preparation and handling Provided friendly customer service while staying calm and efficient in a high volume and fast paced environment. Memorized over 50 menu items and created custom drinks for 50-200 customers per day Trained and delegated new baristas on all aspects of the store and workflow Followed procedures for safe food preparation and handling

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Sales Associate
      • Jun 2021 - Sep 2021

      Assisted customers with questions, requests, and product transactions Open and close the store each day, while following all duties put in place by the owner. Receive and prepare incoming merchandise for display in a timely and accurate manner Cultivating customer service and salesmanship skills Assisted customers with questions, requests, and product transactions Open and close the store each day, while following all duties put in place by the owner. Receive and prepare incoming merchandise for display in a timely and accurate manner Cultivating customer service and salesmanship skills

    • United States
    • Restaurants
    • 400 - 500 Employee
    • Delivery Driver
      • Oct 2020 - Mar 2021

      Maintained high customer service standards in a high volume, fast paced environment. Followed procedures for safe food preparation and handling Safely collected, transported, and delivered items while improving problem solving and time management skills Maintained high customer service standards in a high volume, fast paced environment. Followed procedures for safe food preparation and handling Safely collected, transported, and delivered items while improving problem solving and time management skills

    • United States
    • Retail
    • 700 & Above Employee
    • Barista
      • Nov 2017 - Sep 2020

Education

  • Taunton High School
    High School Diploma
    2015 - 2019

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