Experience

Access Microfinance Bank

• Tanzania
• Banking
• 100 - 200 Employee

• • Apr 2020 - Present

  To ensure all Clients in my assigned portfolio are contacted through Calls and bulk Messages for loan repayment.To identify recoverable and non-recoverable loan cases in relation to daily, weekly and monthly targets.To prepare and send to Recovery Team Leader the daily, weekly, and Monthly collection plans.To meet the agreed monthly target at a satisfactory standard, in respect to the reduction of the number and amount of outstanding (Problematic) loan portfolio.To update overdue statuses and actions done in respective Banks Software for all cases in my portfolio.To prepare and submit comprehensive recovery report to Recovery Call Centre Team Leader showing portfolio status and future plans of overcoming problematic clientsTo ensure all Complaints from Clients are received and assigned to the responsible department, make follow-ups and communicating feedback to the Clients within time allocated by Bank of Tanzania / Access Microfinance Bank.Guide loan repayment/ provide payment education clients to make repayment through available mode of transactions.To share the lists of hard to locate clients for further recovery intensification through field visit.To report any fraud cases done by Clients or Banks Employee to the responsible units for further investigation.Perform other duties assigned by supervisor. Show less

• • Feb 2020 - Apr 2020

  To ensure high quality and quantity standards of the Banks lending business.Build up and maintain a high quality and quantity individual loan portfolio.To assess the business and analyze the credit risks associated with the provision of loan to customers and show how the risks can be mitigated.To make visitation of business premises and collateral in order to collect all necessary information needed for professional assessment and analysis.Take an active participation in all relevant training measures and workshops organized and offered by the Bank.Marketing and promoting bank products and services to potential customersTo ensure a good and efficient co-operation with colleagues in the Credit Department and in other departments/units of the Bank.Provide reports to the supervisors Show less