Experience

Werner Hyundai

• United States
• 1 - 100 Employee

• Warranty Clerk

  • Mar 2021 - Present

  Assess all extended warranty and warranty claims for Werner Hyundai. Prepare, process and submit warranty documentation according to manufacturer guidelines. Track, adjust, and resubmit any denied claims to ensure payment. Communicate and follow up with external parties to discuss expectations and ensure proper claims processing. Act as representative responding to and maintaining inventory of replacement parts, vendor paperwork, factory recalls and service bulletins. Manage warranty appointment schedule and coordinate with vendors to ensure proper repair according to manufacturer guidelines. Review and present monthly and annual reports to obtain data for use in determining possible errors in claims process and secure payment for all warranty work. Assist with development and maintenance of claims process according to manufacturers guidelines. Show less