Ken Luckadoo
Loss Mitigation Operations Manager at ServiceMac, LLC- Claim this Profile
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Bio
John Reese
Ken is a great team builder, generating company loyality, enthusiasm and commitment from all who work for him. Ken specifically manages people well to obtain maximum production, understanding we are all individuals who have different needs. I learned a lot from Ken and hope to work for him again.
Brian Casper
I hired Ken many years ago directly into an operations management position at Decision One. He quickly assimilated himself into the role, earning the respect of both his employeeys and peers. Throughout the years, Ken continued to prove his value to the organization as a leader and was promoted to the role of Sales Manager. Once again, Ken continued to shine in his new role and was ranked as one of the top Sales Managers within the organization. I would consider Ken to be an asset to any company looking for an employee who understands what it takes to succeed in either an operational or sales role.
John Reese
Ken is a great team builder, generating company loyality, enthusiasm and commitment from all who work for him. Ken specifically manages people well to obtain maximum production, understanding we are all individuals who have different needs. I learned a lot from Ken and hope to work for him again.
Brian Casper
I hired Ken many years ago directly into an operations management position at Decision One. He quickly assimilated himself into the role, earning the respect of both his employeeys and peers. Throughout the years, Ken continued to prove his value to the organization as a leader and was promoted to the role of Sales Manager. Once again, Ken continued to shine in his new role and was ranked as one of the top Sales Managers within the organization. I would consider Ken to be an asset to any company looking for an employee who understands what it takes to succeed in either an operational or sales role.
John Reese
Ken is a great team builder, generating company loyality, enthusiasm and commitment from all who work for him. Ken specifically manages people well to obtain maximum production, understanding we are all individuals who have different needs. I learned a lot from Ken and hope to work for him again.
Brian Casper
I hired Ken many years ago directly into an operations management position at Decision One. He quickly assimilated himself into the role, earning the respect of both his employeeys and peers. Throughout the years, Ken continued to prove his value to the organization as a leader and was promoted to the role of Sales Manager. Once again, Ken continued to shine in his new role and was ranked as one of the top Sales Managers within the organization. I would consider Ken to be an asset to any company looking for an employee who understands what it takes to succeed in either an operational or sales role.
John Reese
Ken is a great team builder, generating company loyality, enthusiasm and commitment from all who work for him. Ken specifically manages people well to obtain maximum production, understanding we are all individuals who have different needs. I learned a lot from Ken and hope to work for him again.
Brian Casper
I hired Ken many years ago directly into an operations management position at Decision One. He quickly assimilated himself into the role, earning the respect of both his employeeys and peers. Throughout the years, Ken continued to prove his value to the organization as a leader and was promoted to the role of Sales Manager. Once again, Ken continued to shine in his new role and was ranked as one of the top Sales Managers within the organization. I would consider Ken to be an asset to any company looking for an employee who understands what it takes to succeed in either an operational or sales role.
Experience
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ServiceMac, LLC
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United States
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Financial Services
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200 - 300 Employee
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Loss Mitigation Operations Manager
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Nov 2019 - Present
Loss Mitigation Ops Manager.Manage the daily activities and / or operations of a large loan production or loan servicing loan center. Responsible for coaching, influencing, developing, and managing team members including SPOC's, Underwriting and Closing. Manage Loss Mitigation processes within the various business functions. Manage Client KPI’s to established standards. Loss Mitigation Ops Manager.Manage the daily activities and / or operations of a large loan production or loan servicing loan center. Responsible for coaching, influencing, developing, and managing team members including SPOC's, Underwriting and Closing. Manage Loss Mitigation processes within the various business functions. Manage Client KPI’s to established standards.
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Real Estate Sales Professional
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Sep 2015 - Jul 2020
As a Real Estate Sales Professional, I enjoy working with buyers to assist them to one of their biggest financial decisions they will be making. I'm able to utilize my 30+ years of experience in the financial services industry to help my clients reach their goals. If you're looking to buy your dream home or sell your existing property. Also who do you know is looking to buy, sell or invest in real estate. Please give me a call @ 704 560 3732. As a Real Estate Sales Professional, I enjoy working with buyers to assist them to one of their biggest financial decisions they will be making. I'm able to utilize my 30+ years of experience in the financial services industry to help my clients reach their goals. If you're looking to buy your dream home or sell your existing property. Also who do you know is looking to buy, sell or invest in real estate. Please give me a call @ 704 560 3732.
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Bank of America
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United States
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Banking
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700 & Above Employee
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Vice President-Senior Operations Manager
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Jan 2010 - May 2015
Chosen by Senior VP LSBO Operations Manager to lead the default team. Recruit and develop team to exceed standards of operations. Responsible for managing the loss mitigation team of 13 associates in the Loans Serviced by Others (LSBO) Department Maintain successful relationships with the top mortgage servicers in North America for the default team of LSBO.Review procedures and processing of short sale, foreclosures, modification request.Utilization of multiple applications to navigate business sources for reporting. Show less
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AVP-Team Leader Default LSBO
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Jan 2010 - May 2012
Responsible for leading Loss Mitigation Team in BOA Loans Serviced by Others Department. Review of all loss mitigation request types to minimize losses in all areas.
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Mortgage Loan Officer
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Mar 2009 - Jan 2010
Work with new and existing clients to provide solutions through lending and companion products.Demonstrate solid sales production in volume and units.Handle multiple lines of business to support changing market.
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The Palmetto Bank
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Banking
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1 - 100 Employee
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Mortgage Professional
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Jul 2008 - Mar 2009
Responsible for business development of bank’s mortgage product menu; Conventional, FHA, and VA in a new market both product and branding. Develop key relationships to expand the bank’s recognition and growth. Responsible for business development of bank’s mortgage product menu; Conventional, FHA, and VA in a new market both product and branding. Develop key relationships to expand the bank’s recognition and growth.
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Decision One Mortgage
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Banking
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1 - 100 Employee
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Sales Manager/ Member Sr Management Staff
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Jan 2003 - Oct 2007
Chosen by Senior Management to lead a team of Account Executives in a seven state area. Challenged to exceed above the company goals and maximize market penetration. Ranked in top percentile of peer group in composite rankings nationally of 40 Sales Mangers (9th in 2006, 4th in 2007).Exceeded companies 12% goal of market share in all territories assigned.Maintained over 80% of team in top quarter in production nationally through marketing and broker reach. Member of Senior Management Group for Charlotte branch. Responsible for strategic planning of branch operations both current and future practices. Show less
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Team Leader/ Branch Operations
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Jun 2001 - Jan 2003
Managed and developed an operations team with regards to underwriting and customer relationships and volume production.Developed and grew the largest customer relationship within the branch from $5 million to $30 million during this period, with implementation of new process flow for branch and customers.Mentored and developed staff to their highest potential lead to promotions of team into management. Received 2001 Impact Player of the Year for branch operations staff of 60.Received 2003 Employee of the Year for entire branch staff of 90. Show less
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President/Co Owner
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Jan 1999 - Jun 2001
Co Owner of a mortgage brokerage operation with a staff of 5 loan originators. Networked with local an national lenders to offer both conventional and sub prime mortgage loans to local customers. Responsible for personal production and the management of loan origination staff. Co Owner of a mortgage brokerage operation with a staff of 5 loan originators. Networked with local an national lenders to offer both conventional and sub prime mortgage loans to local customers. Responsible for personal production and the management of loan origination staff.
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Education
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1978 - 1980
Asheville Buncombe Community College
Associate, Business Adminstration
Community
