Kenji Person
Credentialing Specialist at Citizant- Claim this Profile
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Bio
Credentials
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Creating Positive Conversations with Challenging Customers
LinkedIn -
Customer Service Foundations
LinkedIn -
Customer Service Mastery: Delight Every Customer
LinkedIn -
Customer Service: Managing Customer Expectations
LinkedIn -
Providing Legendary Customer Service
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Experience
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Citizant
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Credentialing Specialist
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मार्च 2021 - - वर्तमान
Provide credential administration and support to Identity, Credential, and Access management ICAM operations.Enroll, issue and activate numerous types of identification cards, including SmartID Cards.Support the appointment managing activities in the time trade GSA scheduling tools.Operate the USAccess system.Perform certificate rekey, pin reset, and card update activities.Perform periodic card inventories and log card in inventory tool.Perform card custodian functions including ensuring all cards are stored securely.Contact Federal employees and contractors to schedule card pick-ups and activations.Collect cards upon credential termination and work with Security Officer to support card destruction.Handle all registration and activation duties.Handle all applicant card status communications.Take photos and capture digital signatures.Complete other duties as assigned.
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King intelligence and security services
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United States
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Director Of Operations
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अक्तू॰ 2017 - मार्च 2021
Implement, manage and evaluate operation processes and procedures, in accordance with the standards and procedures set out by the organization.• Ensure that operational processes stay within agreed upon budgets and timelines.• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations. Implement, manage and evaluate operation processes and procedures, in accordance with the standards and procedures set out by the organization.• Ensure that operational processes stay within agreed upon budgets and timelines.• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
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Education
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2015 - 2017
Argosy University
Master's degree, Business Administration and Management, General
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