Experience

Bright From The Start: Georgia Dept of Early Care and Learning

• United States
• Government Administration
• 100 - 200 Employee

• CAPS Scholarship Specialist

  • Dec 2017 - Present

  CAPS Scholarship Specialist Bright from the Start - Atlanta, GA December 2017 Processing assigned electronic and hard copy initial applications for CAPS scholarships to determine program eligibility. • Processing assigned electronic and hard copy renewal applications for CAPS scholarships to determine ongoing eligibility. • Verifying eligibility through appropriate documents and contact with consumer's employer, education institution, and any other third party entity that may verify eligibility; and applying eligibility policies accordingly. • Processing referrals from Department of Family and Children Services (DFCS) and/or partner agencies for CAPS scholarships to determine eligibility. • Providing resolution to customer concerns and issues that arise. • Providing initial consumer education. • Works in close collaboration with program administration and family support sections of the CAPS division to ensure seamless service delivery to all families and providers, and exemplary customer service. • Conducts research using a variety of sources to complete, prepare, assemble, process, and/or generate reports and other documentation, or to respond to inquiries, questions or requests. • Enters data from forms, records, reports, and/or other sources into data systems for purposes such as maintaining databases. Show less



Butner ELC

• Greater Atlanta Area

• Director

  • Apr 2011 - Jun 2017

  Performed a variety of tasks as Executive Director of a Butner Learning Center including training staff, handling all vendor relations, curriculum development and implementation as well as developing strategies to increase program participation. Ensured that Butner Learning Center facility operated according to all applicable local, state, and federal guidelines, and strict adherence to health and safety codes. Worked directly with families, community advocates and local officials to ensure that all program participants received the optimum in care.responsible for managing all fiscal affairs, collect payments, submit payroll, and staff scheduling. Responsible for ensuring that all participants were kept in a safe and clean environment at all times. Show less