Experience

Mercedes Service Center

• Service Manager



U.S. Department of Veterans Affairs

• United States
• Government Administration
• 700 & Above Employee

• • May 2022 - Present

• • May 2022 - Present



Federal Bureau of Prisons

• United States
• Law Enforcement
• 700 & Above Employee

• Facilities Service Assistant

  • Jan 2021 - Present



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Wire Technician

  • Jan 2016 - Sep 2017

  • Installation of AT&T services including television, internet, fiber, and satellite • Providing excellent customer services to customers in various situations. • Meet strict deadlines while maintaining efficiency and quality of work at all times. • Troubleshoot, repair, and isolate service effecting issues to serving areas and customers homes. • Installation of AT&T services including television, internet, fiber, and satellite • Providing excellent customer services to customers in various situations. • Meet strict deadlines while maintaining efficiency and quality of work at all times. • Troubleshoot, repair, and isolate service effecting issues to serving areas and customers homes.



U.S. Army and Army National Guard

• United States
• Armed Forces
• 400 - 500 Employee

• Telecommunications Specialist, Human Resources, Patriot Operator, Team Leader

  • Nov 2011 - Oct 2015

  • Maintain eight computer systems and various supporting components daily for the last two years resulting in 100 percent accountability • Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of six personnel. • Ensured computer systems, and circuit cards, were replaced as needed to meet organizations daily training deadlines • Troubleshoot fiber optic cables , routers, and other configuration errors to ensure communication is to par daily • Advised unit commander, and leadership on assigned administrative matters • Facilitate safe training and emplacement of radar system resulting in no damage or mechanical errors to circuit cards and equipment with a value of over five million dollars • Operate, manage, and oversee Digital Training Management systems to include Microsoft Word, Microsoft Excel for over 60 service members • Directing personnel management for units training room • Generated memorandums for senior leadership and service members as needed • Performed and overseen all human resources requirements for over 60 active duty soldiers • Note differences in wire and cable colors so that work can be performed correctly • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation. • Coordinated safety and security measures with Republic of Korea Military and the United States Military to protect service members while carrying out missions. • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions • Inspect equipment on a regular basis to ensure proper functioning. • Operate, manage, and oversee multiple radio systems some of which were encrypted to keep secured communications with Korean Military and U.S Military • Provided entrance point screening, and security at entrance of military installation to prevent incoming potential threats. Show less