Kendra W.
Service Desk Administrator, Tier 3 at Wincourse Technologies- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
Topline Score
Bio
Credentials
-
PTCB
-
Experience
-
Wincourse Technologies
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Service Desk Administrator, Tier 3
-
Apr 2023 - Present
-
-
-
Secure-24
-
United States
-
IT Services and IT Consulting
-
200 - 300 Employee
-
Jr Linux Engineer
-
Dec 2021 - Apr 2023
-
-
Technical Support Specialist
-
Jul 2017 - Dec 2021
-
-
-
NTT Ltd.
-
United Kingdom
-
IT Services and IT Consulting
-
700 & Above Employee
-
Junior Linux Engineer
-
Dec 2021 - Apr 2023
-
-
-
Western Alliance Bank
-
United States
-
Banking
-
700 & Above Employee
-
Information Technology Desktop Support
-
Sep 2019 - Dec 2021
Contracted position assisting users with hardware related issues, deploying and managing hardware and procurement. Contracted position assisting users with hardware related issues, deploying and managing hardware and procurement.
-
-
-
LIFETIME FITNESS
-
Wellness and Fitness Services
-
1 - 100 Employee
-
Overnight Operations Supervisor
-
May 2016 - Jul 2017
Responsible for ensuring all club areas are maintained and orderly. A lead team member to assist in training, developing, and assessing staff and ensuring continuous growth through orientations, direction, and feedback. Building relationships with members by providing them with top-notch customer service. Responsible for ensuring all club areas are maintained and orderly. A lead team member to assist in training, developing, and assessing staff and ensuring continuous growth through orientations, direction, and feedback. Building relationships with members by providing them with top-notch customer service.
-
-
-
Meditory Corp
-
Hospitals and Health Care
-
Support Specialist
-
May 2015 - Jul 2017
Train new clients over the phone to use developed software and device. Create and implement user guides. Process and send orders. Train new clients over the phone to use developed software and device. Create and implement user guides. Process and send orders.
-
-
-
Meditory Corporation
-
Hospitals and Health Care
-
Support Specialist/Graphic Designer
-
May 2015 - Jul 2016
Train new clients over the phone to use developed software and device. Create and implement user guides. Process and send orders. Train new clients over the phone to use developed software and device. Create and implement user guides. Process and send orders.
-
-
-
NoviXus
-
United States
-
Pharmaceutical Manufacturing
-
1 - 100 Employee
-
Pharmacy Technician
-
Mar 2011 - Jan 2015
Fill and send out mail ordered prescriptions Fill and send out mail ordered prescriptions
-
-
-
-
Senior Production Member
-
May 2008 - Jul 2011
Set up weddings and corporate events, florals, secretarial duties Set up weddings and corporate events, florals, secretarial duties
-
-
-
Skyhawks Sports Academy
-
United States
-
Spectator Sports
-
200 - 300 Employee
-
Coach
-
May 2008 - Aug 2008
Coaching a multitude of sports - basketball, soccer, baseball, golf, lacrosse, flag football to the youth in the Detriot Metro Area Coaching a multitude of sports - basketball, soccer, baseball, golf, lacrosse, flag football to the youth in the Detriot Metro Area
-
-
Education
-
2003 - 2008
Finlandia University
Bachelor of Business Administration (B.B.A.), Sports Management -
2010 - 2010
Schoolcraft College
Certificate of Pharmacy Techinicans
Community
