Experience

Dense Air

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Marketing Communications Manager

  • Apr 2023 - Present

  Lead, develop, and deliver a comprehensive communications strategy for the global business. Strategic partner to the Business Development team. Collaborate with the business to develop the business Marketing plans. Develop and execute on agreed upon timelines and continuously optimize integrated digital and data-driven campaigns to increase customer engagement. Develop sales materials and complete proposal documents to support the Business Development & Sales team. Create customer-centric messaging based on value-based content. Develop, execute and continuously optimize media strategy/plans based on analytics. Develop sales data and collateral to monitor the effectiveness of sales campaigns. Share campaign and channel metrics as well as industry trends including recommendations with key stakeholders on a regular basis. Ensure brand consistency throughout the business. Show less



Spotter Staffing

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Business Operations Manager

  • Apr 2020 - Apr 2023

  Devise processes to boost long-term business success and increase profit levels to help Spotter achieve a 200% growth in 2021. Improve operational processes resulting in productivity increase in the HR department. Reduced onboarding process from 4 days to 1.5 days. Process weekly payroll for 80 managers and employees, compute commission, and distribute weekly gross profit reports Benefits and 401K: Responsible for managing, selecting, and training employees on plans, eligibility and enrollment for 80 employees Establish and manage vendor relations: Bennie, Baird, Credential Check, Dext, ADP, Nova401K Set, enforce and optimize internal policies to maintain responsiveness to demands. Lead in hiring, onboarding, offboarding, and training of team members Show less



AHDC

• Palatine, Illinois, United States

• Executive Administrative Assistant

  • Jan 2019 - Sep 2019

  Managed operations for court-appointed child custody psychologist: Managed 10 cases simultaneously, met with and scheduled clients, reviewed and prepared 25 evaluations for court, established project timeline and support during the evaluation process Assisted in creating, developing, and distributing marketing materials for the practice's target markets Managed operations for court-appointed child custody psychologist: Managed 10 cases simultaneously, met with and scheduled clients, reviewed and prepared 25 evaluations for court, established project timeline and support during the evaluation process Assisted in creating, developing, and distributing marketing materials for the practice's target markets



Alliance Counseling Group

• United States
• Mental Health Care
• 1 - 100 Employee

• Business and Relationship Manager

  • Jan 2017 - Dec 2018

  Office manager for 17 therapists (LSW, LPC, LMFT, and psychologists) in a practice in Grand Rapids, MI Managed scheduling, referrals, insurance, accounts receivables and collected and recorded all confidential client paperwork Office manager for 17 therapists (LSW, LPC, LMFT, and psychologists) in a practice in Grand Rapids, MI Managed scheduling, referrals, insurance, accounts receivables and collected and recorded all confidential client paperwork



Halsted Street Deli & Bagel

• United States
• Restaurants

• Business Analyst

  • May 2012 - Nov 2018

  Collected Sales and COGS weekly reports from 20 Halsted Street Deli restaurants totaling $6.5M in yearly revenue. Reconciled Balance Sheets and performed P&L analysis for each store Analyzed the data recorded, identified trends, and highlighted potential issues which increased profitability by 10% Collected Sales and COGS weekly reports from 20 Halsted Street Deli restaurants totaling $6.5M in yearly revenue. Reconciled Balance Sheets and performed P&L analysis for each store Analyzed the data recorded, identified trends, and highlighted potential issues which increased profitability by 10%



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Product Manager

  • Oct 2002 - Jan 2006

  Identified, introduced, and marketed Motorola’s Wireless Broadband and Radio Infrastructure solutions Achieved 200% revenue growth from 2004 within the broadband portfolioCreated and distributed marketing collateral, conducted market research, developed strategies for new product introductionsDeveloped product and system lifecycles, marketed strategies and post-sale support plans, and obtained ship acceptance,Created and presented business reviews: financial overview and outlook, product introductions, competitive analysis, future business opportunities.Defined customer requirements and prioritized product and system feature setsIdentified and created steps to streamline processes to reduce costs by 5%, improve efficiency to meet targeted deliverables Show less

• Bid Marketing Consultant

  • Aug 1999 - Oct 2002

  Managed 10 bid proposals simultaneously and determined marketing and sale strategies for proposals totaling $300M in potential businessFormulated financial P&L reports to determine the pre-tax profitability of proposals and presented results to the distribution teams and sector managementEvaluated a variety of inputs and analyzed competitive information to determine pricing strategies in order to maintain market share

• Customer Business Analyst

  • Oct 1998 - Aug 1999

  Understood, analyzed, and resolved over 70 customer business issues daily for 5 different product divisions within Motorola Solutions.Acted as a single point of contact between Motorola's external customers and internal business groups providing them with accurate and timely resolutionsTrained new employees on Motorola systems, databased, and processesServed as a mentor for employees through instruction and support