Experience

Xerox

• United States
• Business Consulting and Services
• 700 & Above Employee

• Client Associate

  • Feb 2004 - Present

  Management in Training Prepare Quarterly Business ReviewsReport monthly data reports Develops high capabilities in operating and utilizing work processing software with Desktop applications.• Experienced in the use of operating Xerox Digipath Software, scanning and imaging enhancement process for reprographic request.• Initiates communication on a daily basis with customers through email, phone and fax. • Sets up variable information work flow Estimate and schedule complex jobs• Prioritizes, schedules and executes document workflow process activities Sets up, operates and maintains networked digital color production printing system and front-end color servers - configure job-processing settings, manage job queues, process files, and print jobs.



Albany Technical College

• United States
• Higher Education
• 200 - 300 Employee

• Online Adjunct Instructor

  • Aug 2014 - Present

  • Assisting students in learning the basis of computer concepts and functions.• Developing and managing the class syllabus and ensuring that the syllabus meets department and college standards• Planning and creating lectures, in-class discussions and assignments• Grading assigned papers, quizzes and exams• Assessing grades for students based on participation, performance in class, assignments and examinations• Advising students on how to be successful in class



Calltech Communications

• United States
• Telecommunications

• Customer Service Representative

  • May 2000 - Jul 2001

  • BellSouth Rep. Calltech Communications• Assisted customers with their Bellsouth account and equipment over the phone.• Accepted incoming calls from customers to satisfy customer needs.



M&M Mars

• Consumer Goods
• 100 - 200 Employee

• Flex Associate

  • Sep 1998 - Dec 1999

  Execute and manage machines, carry out inspections and packing of finished products.• Secured packaging of product.• Operated computerized product machinery. Performed monthly sanitation process of the candy department Work in an assembling environment in the process of operating inflating machines, cutting or molding.