Kendra Holmes, IPMA-CP
Human Resource Specialist at City of North Charleston- Claim this Profile
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Bio
Credentials
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Certified Professional - Human Resource (IPMA-CP)
IPMA-HRJul, 2020- Oct, 2024
Experience
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City of North Charleston
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United States
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Government Administration
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200 - 300 Employee
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Human Resource Specialist
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Jan 2018 - Present
Performs complex administrative, technical and clerical work in support of assigned functions of the HR department. Maintains confidentiality of department issues and documentation. Prepares and Issues employee identification badges. Receives, Reviews, and processes applications for job vacancies. Performs complex administrative, technical and clerical work in support of assigned functions of the HR department. Maintains confidentiality of department issues and documentation. Prepares and Issues employee identification badges. Receives, Reviews, and processes applications for job vacancies.
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DooleyMack Constructors of South Carolina, LLC
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Construction
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1 - 100 Employee
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Project Coordinator
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Apr 2016 - Jan 2018
•Answered multi incoming phone lines to provide details on filing deadlines and application status. •Perform general office tasks as well as greet customers, place orders for office and construction supplies, create invoices, keep records up-to-date, filing electronically, and make travel arrangements for employees. • Provided support to management by identifying and resolving issues as well as answering billing questions and disputes, and make customer call-backs/follow-ups. •Work closely with Project Management to with “close outs” during the completion of building projects. Process Invoices for Project Managers Assist with getting Contracts,Purchase Orders, and Change Orders our to Subcontractors Show less
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Johnson Service Group, Inc.
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United States
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Staffing and Recruiting
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400 - 500 Employee
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Benefits Administrator
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Oct 2015 - Dec 2015
•Assist the State of North Carolina employees and teachers with 2106 benefit enrollment. •Act as a liaison between employees and Human Resources by filtering questions and solving benefit issues. •Provide technical support during the benefit enrollment process. •Identified the employee’s needs and assist them in making benefit selections that fit their lifestyle •Assist the State of North Carolina employees and teachers with 2106 benefit enrollment. •Act as a liaison between employees and Human Resources by filtering questions and solving benefit issues. •Provide technical support during the benefit enrollment process. •Identified the employee’s needs and assist them in making benefit selections that fit their lifestyle
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Charleston County First Steps
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Charleston, South Carolina Area
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Family Service Specialist
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May 2015 - Oct 2015
•Act as an Event Coordinator for community outreach family events. •Identify and resolve problems using available resources for crisis interventions. •Assist in planning, development, and implementation of parent education programs and services aimed at improvement and education for low income families •Act as an Event Coordinator for community outreach family events. •Identify and resolve problems using available resources for crisis interventions. •Assist in planning, development, and implementation of parent education programs and services aimed at improvement and education for low income families
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Office of U.S. Congressman Mark Sanford
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Charleston, South Carolina Area
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Constituent Caseworker and Intern Coordinator
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Feb 2013 - May 2015
•Developed relationships of mutual trust with government leaders at all levels. •Applied innovate use of information technology and the Internet to communicate governmental activities to citizens and communities. •Facilitated direct exchange of ideas among constituents and officials. •Served as an advocate and provide resources for constituents seeking assistance with public and private agencies. •Administered the recruitment and selection process for the Charleston District Office Internship program. Show less
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Rick Hendricks Imports
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Charleston, SC
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Customer Service Representative
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Oct 2012 - Feb 2013
•Proactive customer service, serving as a liaison between technicians and clients. •Grasp thorough understanding of product features in order to educate customers and assist in product selection. •Maximized productivity by maintaining multiple calendars, scheduling appointments, and correspond to clients via e-mail and phone •Proactive customer service, serving as a liaison between technicians and clients. •Grasp thorough understanding of product features in order to educate customers and assist in product selection. •Maximized productivity by maintaining multiple calendars, scheduling appointments, and correspond to clients via e-mail and phone
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NCO Financial Systems
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Charleston, South Carolina Area
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FINANCIAL SERVICES REPRESENTATIVE
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Jul 2011 - Jun 2012
•Executed all aspects of customer relationship management successfully. •Identified customer’s needs and suggest payment methods to help decrease the debt. •Conducted detailed and accurate financial correspondence of customer calls using a tracking database. •Executed all aspects of customer relationship management successfully. •Identified customer’s needs and suggest payment methods to help decrease the debt. •Conducted detailed and accurate financial correspondence of customer calls using a tracking database.
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Credit & SOS Coordinator
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Jan 2008 - Jun 2011
•Oversee all credit accounts for a $35 million dollar retailer. •Responsible for all Special Order Sale (SOS) processes and credit programs. •Increased product margins where possible in a price-driven marketplace and with majority of company products having low margin rates. •Communicate with customers on any discrepancies with credit accounts or SOS products. •Teach and train employees and staff on updated credit programs and various promotional events. •Oversee all credit accounts for a $35 million dollar retailer. •Responsible for all Special Order Sale (SOS) processes and credit programs. •Increased product margins where possible in a price-driven marketplace and with majority of company products having low margin rates. •Communicate with customers on any discrepancies with credit accounts or SOS products. •Teach and train employees and staff on updated credit programs and various promotional events.
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Education
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2007 - 2010
Charleston Southern University
Bachelor of Science (B.S.), Psychology -
2001 - 2005
West Ashley High School
Diploma
Community
