Kendra Henggeler

Meeting and Events Assistant at IAPD – The Performance Plastics Association
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Contact Information
us****@****om
(386) 825-5501
Location
Kansas City, Missouri, United States, US

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Meeting and Events Assistant
      • Oct 2022 - Present

    • United States
    • Events Services
    • 1 - 100 Employee
    • Event Coordinator
      • Apr 2022 - Aug 2022

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Event Assistant
      • Sep 2021 - Dec 2021

      World Series of Barbecue -Attendee guest service contact for both teams (450+) and general public guests (30,000+) including email communication, on site communication and post event wrap up -Coordinated and maintained communication with contest judges (700+) and contest organizers -Pre & post event - supplies and material coordination and inventory management -Managed contest results/payouts for 100+ winning teams Livestock Show & UPHA Show -Coordinated lodging edits for event officials -Obtained necessary permits for special event functions -Setup, organize and maintain functioning offices including event hospitality, superintendent office, check in & contest show office -Customer service representative in show office for event information to guests including exhibitors, vendors, volunteers, Agvocates and public -Assist in show registration entries including crosschecking registrations (5,000+ total), checking data, logging new entries and preparing registrations for contest classes Sponsorship & Marketing -Vendor relations coordinator for Livestock show and the National United Professional Horsemen’s Association Show (UPHA) -Supported sponsorship & accounting team in post event reconciliations -Collected data and information for post event sponsorship wrap-ups Show less

    • Wholesale
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2020 - Sep 2021

      - Makes sure all retail members in any of the 8 divisions needs are met or exceeded, making sure customers are completely satisfied with end result. -Assist buyers in effective communication to retail members resolving any and all retail opportunities dealing with store orders and warehouse inventories. - Adjusts store orders and divisional store shipping schedules based on store and buyer requests as needed to insure retail member needs are met. - Trained new members to the team on job responsibilities and continued to work with them to improve the processes of the job. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Seasonal Event Assistant
      • Apr 2020 - Aug 2020

      World Series of Barbecue -Team registration contact and liaison for 400+ Teams. Acted as the main contact and concierge for inquires, payments, account updates, competition questions, etc. -Event plans: Beginning in May until the event was cancelled (August) – worked with the event manager to update the overall event plans to ensure the safety of all guests at the event (teams, judges, volunteers and staff). -Supplies and Suppliers: worked with sanctioning body (KCBS) and event manager to evaluate the supplies and suppliers needed at the event in the wake of COVID. Worked on quantities, quotes, estimates, timelines, etc. -Event Cancellation: Assisted in communication to all registered teams and judges at the cancellation of the event. Additionally assisted in the refund process for all teams and verification of each account, amount to process, refund proofing, etc. Sauce & Rub Contest -Processed entries – Reviewed each entry and processed the bottles once they arrived – including checking each bottle to ensure it was correct, undamaged, put in order and number for the contest. -Assisted the event manager on all setup, event execution and tear down. -Assisted in executing the updated event plan to ensure the safety of all judges and volunteers in the wake of COVID-19. Includes, but not limited to, setup, supplies, social distancing measures, cleaning, etc. Show less

    • United States
    • Entertainment Providers
    • 1 - 100 Employee
    • Event Assistant
      • Jun 2019 - Oct 2019

      -Registration communication and assistance for 500 BBQ teams and assistance in communication to BBQ judges (900+judges) -Proofing, fulfillment and mailing of unique registration packets for BBQ teams, BBQ judges, etc (1500+ unique mailings) -Inventory of previous years supplies/equipment and support in determination of events needs including signage, judging supplies, volunteer hospitality supplies, etc. -Study and learn the rules and regulations of the contest and public event to be the liaison to the teams and public for any communication. -Onsite event management of main information desk that includes customer service and support to 200+ volunteers, 500+ BBQ Teams (estimated 6K individuals), 900+ judges, and open to all public attendees -Other tasks as requested including sourcing items, support of other event managers and other American Royal events, research and more. Show less

  • Bule Willow Butique
    • Maryville, Missouri
    • Retail Sales Associate
      • Mar 2018 - May 2019

      • Work with customers to find what they want, create solutions and ensure a smooth sales process. • Maintain a clean sales floor and pick up after customers. • Processing new merchandise to go out on floor by unpacking, steaming and tagging. • Stay on top of shipping orders and customer pickups. • Work with customers to find what they want, create solutions and ensure a smooth sales process. • Maintain a clean sales floor and pick up after customers. • Processing new merchandise to go out on floor by unpacking, steaming and tagging. • Stay on top of shipping orders and customer pickups.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Account executive
      • Jan 2015 - Apr 2017

      • Responsible for marketing in the underwriting and advertising department of Northwest Student Media: The Northwest Missourian, Tower Yearbook, KZLX, and KNWT. • Maintain a client list of 40+ clients and keep in constant contact with advertisers. • Work directly with the Advertising Sales Manager and Advertising Design Manager. • Responsible for marketing in the underwriting and advertising department of Northwest Student Media: The Northwest Missourian, Tower Yearbook, KZLX, and KNWT. • Maintain a client list of 40+ clients and keep in constant contact with advertisers. • Work directly with the Advertising Sales Manager and Advertising Design Manager.

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Bakery wrapper/decorator
      • Mar 2016 - Sep 2016

      • Responsible for counting, wrapping, and labeling product and serve as final inspector of product before it is displayed. • Responsible for decorating bakery items. • Assist customers with bakery orders by telephone and in person. • Responsible for counting, wrapping, and labeling product and serve as final inspector of product before it is displayed. • Responsible for decorating bakery items. • Assist customers with bakery orders by telephone and in person.

  • Taco John's
    • Maryville, Mo
    • Team Member
      • Feb 2013 - Sep 2014

      • Greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions. • Greeting guests, taking food and drink orders, preparing food and drink, maintaining a clean work environment, and answering questions about menu items and promotions.

Education

  • Northwest Missouri State University
    Bachelor’s Degree, Public Relations
    2015 - 2020

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