Executive Meeting Sales Manager

• Feb 2022 - Present

Household Coordinator

• May 2021 - Jan 2022

Front Desk Receptionist

• Aug 2020 - Oct 2020

•Managed office administration including patient record management, booking future appointments, and other clerical tasks (mailing, faxing, scanning, copying, and filing) •Cultivated patient relationships through personalized, friendly, and polite service to ensure customer retention •Collected payment for chiropractic services and supplement sales. •Managed office administration including patient record management, booking future appointments, and other clerical tasks (mailing, faxing, scanning, copying, and filing) •Cultivated patient relationships through personalized, friendly, and polite service to ensure customer retention •Collected payment for chiropractic services and supplement sales.

Event & Conference Coordinator

• Dec 2012 - Jul 2020

•Responsible for event coordination at a 168-room hotel with more than 34,000 square feet of versatile meeting and banquet space •Oversaw an average of 120 events yearly – coordinated catering, AV, and setup needs for conferences, trade shows, meetings, and events ranging in size from 5 to 800 guests •Maintained records and prepared event reports such as group resumes, Banquet Event Orders (BEOs), event diagrams, purchase orders, estimates of charges, and final invoices •Communicated client needs and timelines with a variety of internal departments as well as external vendors to ensure seamless events •Helped the team maintain a yearly quota of $5 million in revenue in 2019 through client specific upsell opportunities and outstanding customer service resulting in repeat patronage •Created and sent out booking links to clients, helps to coordinate rooming lists, makes guests’ hotel reservations, & monitors group pickup to help group avoid attrition fees •Knowledgeable in the use of Opera Sales & Catering and Opera Property Management System to create Banquet Event Orders (BEOs), Estimate of Charges, Hotel Rooming Lists, and Group Resumes •Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise Show less

Intern

• Aug 2012 - Dec 2012

• Maintained photo galleries on the Chamber's website • Created PowerPoints and scripts for presentations at company events • Helped to compile a list of prospect companies to invite to Chamber events • Maintained photo galleries on the Chamber's website • Created PowerPoints and scripts for presentations at company events • Helped to compile a list of prospect companies to invite to Chamber events

Facility Attendant

• Jan 2011 - Dec 2012

• Greeted 100-150 customers at check in point daily and scanned identification cards • Explained facility layout and gave directions to customers on a daily basis • Cleaned workout room (duties included vacuuming, wiping down equipment, dusting, etc) • Greeted 100-150 customers at check in point daily and scanned identification cards • Explained facility layout and gave directions to customers on a daily basis • Cleaned workout room (duties included vacuuming, wiping down equipment, dusting, etc)

Communications Intern

• May 2011 - Aug 2011

• Managed contacts in PMCI's comp utility database • Greeted everyone who came into the office and directed them to other staff members • Helped plan and set up for events (i.e. Camp Courageous Golf Outing and Annual Convention) • Collected member feedback through post event surveys to ensure relevant future programming • Organized silent auction by recommending and collecting prizes, creating prize write-ups, monitoring bidding, & distributing prizes to the winning bidders • Assisted with various aspects of planning and directing an event such as creating a master schedule, attending pre-conference meetings, & facilitating set up and tear down • Wrote articles for publication in the company's Iowa Oil Spout magazine (circulation 1,200) Show less

Business and Networking Intern

• Oct 2008 - May 2009

- Marketed and promoted events within the Waukee area business sector. - Designed a new layout for a recruitment brochure, the monthly newsletter, and 10 event newsletters - Assisted with check in and registration for events such as the annual dinner and 8 monthly luncheons. - Marketed and promoted events within the Waukee area business sector. - Designed a new layout for a recruitment brochure, the monthly newsletter, and 10 event newsletters - Assisted with check in and registration for events such as the annual dinner and 8 monthly luncheons.