Kendra F. Dunlap
Clinical Operations Coordinator (Treatment Interventions and Prevention Services) at Family Paths- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Licensed Marriage Family Therapist
Board Of Behavioral SciencesJul, 2013- Oct, 2024 -
Pupil in Personnel Services Credential
California Commission on Teacher CredentialingAug, 2010- Oct, 2024
Experience
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Family Paths
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Mental Health Care
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1 - 100 Employee
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Clinical Operations Coordinator (Treatment Interventions and Prevention Services)
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Feb 2020 - Present
▪Work with Program Managers to develop a strategy for continuous improvement of service delivery and operations, to include development and monitoring of performance methods and measures. ▪ Collaborate and/or consult with the Manager and respective staffs, as requested, to develop and/or implement new and updated policy and procedures. ▪ Review client files and operating processes for compliance with state, county and agency standards. ▪Reviews charts and progress notes. ▪ Provide clinical documentation, electronic health record, and billing training and support for all direct service staff/interns within the program. ▪ Research and stay up to date on documentation standards and billing requirements for various funding streams (including CalWORKs and California Victims of Crime), and able to communicate clearly and supportively to staff/interns in training. ▪ Assess staff development efforts, evaluates effectiveness, and recommends improvement initiatives. ▪ Provide individual supervision of unlicensed Family Paths’ FIT staff and/or TIPS trainees/interns in compliance with BBS guidelines. ▪ Assist individual supervisees in formulation of diagnoses and appropriate treatment goals to maintain clinical and program standards. ▪ Meet and collaborate, as needed, with Program Manager(s), other Clinical supervisors and/or Clinical Director to discuss supervision and/or program issues as appropriate. Show less
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Kendra F. Dunlap, MS, MFT- www.kendrafdunlapmft.com
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Berkeley, CA
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Licensed Marriage and Family Therapist- Private Practice in Berkeley, CA
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Mar 2016 - Present
Licensed mental health therapist in private practice providing individual therapy for children between the ages of 10-12, adolescents and adults. I also offer parent consultation and coaching and family therapy. Much of my professional experience has centered on issues of trauma, depression, anxiety, relational conflicts, anger management, behavioral and academic problems, grief and loss, identify development and the transitional period from childhood to adolescents. I am particularly interested in working with girls and women of color around the intersections of race, self-esteem and identity development. Show less
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Family Paths, Inc
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Oakland,CA
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Clinical Operations Coordinator - Families in Transition
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Feb 2019 - Dec 2019
CLINICAL OPERATIONS ▪ Attends BHCS QA meetings and training's as directed by Clinical Operations Manager and coordinates integration of all information into agency protocols. ▪ Coordinates clinical documentation, EHR and billing training and ongoing support for all new clinical staff. ▪ Oversees maintenance of training protocols and materials including EPSDT documentation training manual. ▪ Coordinates with Billing Team and Clinical Records Specialist to track and report clinician compliance with Billing and documentation protocols ▪ Communicates non-compliance with procedures to Management staff ▪ Coordinates chart and progress note review for compliance with state, county and agency standards and provides direction to Clinical Operations Specialist in such review. CLINICAL SUPERVISION (2-4 supervisees) ▪ Provides individual supervision of unlicensed Family Paths’ FIT staff and/or TIPS trainees/interns in compliance with BBS guidelines. ▪ Assists individual supervisees in formulation of diagnoses and appropriate treatment goals to maintain clinical and program standards. ▪ Meets/speaks as needed with Program Manager(s), other Clinical supervisors and/or Clinical Director to discuss supervision and/or program issues as appropriate ▪ Clinical license status must be current and renewed biennially with the Board of Behavioral Sciences (BBS). OTHER JOB FUNCTIONS: • Attends department and other mandatory meetings and designated training events sponsored or required by Family Paths. • Develops and performs internal documentation-related trainings as needed. • Participates in State Audit preparation as needed. • Provides data for reports and contracts as needed. •Supports staff with documentation and billing questions, as needed. •Provides clinical group supervision coverage as needed. •Performs related duties as required. Show less
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Family Paths
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Mental Health Care
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1 - 100 Employee
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Clinical Supervisor
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Aug 2016 - Jan 2019
Provided individual supervision of unlicensed Family Paths’ TIPS interns/trainees in the compliance with BBS guidelines.Listened to recorded tapes of clinical sessions to assess intern/trainee learning needs.Assisted individual supervisee in formulation of diagnoses and appropriate treatment goals to maintain clinical and program standards.Met on an as-needed basis with Program Manager(s), other Clinical Supervisors and/or Clinical Director to discuss supervision and/or program issues as appropriate. Show less
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Treatment Specialist II
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Aug 2007 - Jan 2019
Direct ServiceInitiated contact with caregivers, children and referral sources to determine appropriateness for FIT services.Assessed each client to determine appropriate diagnosis, treatment modality and interventions that identify cultural and language needs and strengths with clinical consultation as needed.Worked with client collaboratively to identify and set treatment goals that respond to the families’ values and strengths.Provided individual, play and family therapy and conducts collateral sessions with significant support persons as needed.Provided therapy in the home and/or community as appropriate.Provided case management, such as linking children and families to culturally and linguistically appropriate community resources and/or coordinating contacts with other service providers, including, but not limited to, schools, Social Service Agency and other mental health providers.Participated in case consultations with other Family Paths’ treatment team members for all shared cases.Consulted with Program and/or Clinical Supervisor on a regular basis.Administrative Responsibilities:Maintained an appropriate caseload and meets program billing goals as determined by program manager.Maintained client files in an appropriate and timely manner.Prepared all files every six months for quality review.Provided client data for reports and contracts as needed.Attended mandatory FIT team and Agency meetings and trainingsDocumented billable services according to County/State guidelines. Show less
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Education
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San Francisco State University
Master of Science - MS, Mental Health Counseling/Counselor -
California State University-Sacramento
B.A., Psychology
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