Experience

Adp Mastertax, Inc.

• United States
• 1 - 100 Employee

• Associate OTI

  • 2023 - Present

  Collaborate with the sales team to resolve discrepancies in sales credit and rollcall data. Provide training and support to new hires, enhancing their skills and onboarding experience. Manage and enter qualified sales opportunities, ensuring accuracy and alignment with expectations. Offer ongoing feedback and coaching to improve team performance.



Augusta Pediatric Associates

• United States
• Hospitals and Health Care

• Front Desk Assistant

  • 2022 - 2023

  Maintained accurate records of patient documents and scheduled appointments. Managed the front desk, ensuring smooth operations and minimal wait times for patients. Coordinated patient referrals and verified insurance coverage, obtaining necessary pre-authorizations.



Augusta ENT, P.C.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Clinical Assistant

  • 2020 - 2021

  Ensured compliance with HIPAA regulations and maintained patient confidentiality. Assisted in training and mentoring new clinical assistants, contributing to team development. Maintained an organized clinical environment and prepared surgical instruments for procedures.