Assistant Executive Director

• Nov 2021 - Present

As the Assistant Executive Director I am responsible for community billing, payroll, HR, and other related tasks. In addition, I support the Executive Director in managing the community to provide the best service to our residents and families.

Business Office Manager

• Nov 2020 - Nov 2021

As the Business Office Manager for Cedar Creek Senior Living and Boulder Ponds Senior Living, I am responsible for community billing, payroll, HR, and other related tasks. I work closely with the Executive Director, assisting in managing the community to provide the best service to our residents.

Business Office Manager

• Feb 2019 - Nov 2020

As the Business Office Coordinator for New Perspective Carlson Parkway, previously Brookdale Minnetonka Carlson Parkway, I continue to be responsible for community billing, payroll, HR, and other related tasks. I work closely with the Executive Director, assisting in managing the community to provide the best service to our residents. As the Business Office Coordinator for New Perspective Carlson Parkway, previously Brookdale Minnetonka Carlson Parkway, I continue to be responsible for community billing, payroll, HR, and other related tasks. I work closely with the Executive Director, assisting in managing the community to provide the best service to our residents.

Business Office Manager

• Jan 2018 - Feb 2019

As the Business Office Manager for Brookdale Minnetonka Carlson Parkway, I was responsible for community billing, payroll, HR, and other related tasks. I worked closely with the Executive Director, assisting in managing the community to provide excellent service to the residents. As the Business Office Manager for Brookdale Minnetonka Carlson Parkway, I was responsible for community billing, payroll, HR, and other related tasks. I worked closely with the Executive Director, assisting in managing the community to provide excellent service to the residents.

Housing Manager

• Dec 2016 - Dec 2017

As the Housing Manager I oversaw the daily operations of the community. I managed staff, provided information and tours to potential residents, processed payroll, conducted interviews, hired new staff, and other related tasks. As the Housing Manager I oversaw the daily operations of the community. I managed staff, provided information and tours to potential residents, processed payroll, conducted interviews, hired new staff, and other related tasks.

Sales Counselor

• Sep 2016 - Dec 2016

As the Sales Counselor at Brookdale Champlain, I provided tours and explanation of services to potential residents and their families. I assisted the Sales and Marketing Manager with identifying innovative events and methods to increase visitation. I routinely reviewed software databases to identify and follow-up on leads from all sources. I obtained and maintained knowledge of competitors and communicated community features to best compete with competitors’ strengths and weaknesses. I maintained long term contact with potential residents to encourage continued familiarity, and I met established goals regarding contacts and tours to achieve desired sales goals. Show less

Administrative Assistant

• Mar 2015 - Oct 2016

As the Administrative Assistant I provided customer service to residents, families, friends, potential clients and all others. I assisted the Executive Director with various tasks and projects in a timely manner. I managed the phone system and assisted customers. I provided and coordinated tours, communication and explanation of services to potential clients, families, and referrals. I maintained positive relationships and assisted in developing and organizing programs within the community. I conducted phone screens and interviews of potential employees. I assisted with the orientation process for new employees, including verifying licenses, Mantoux tests, and CARES training. I maintained the "WhenToWork" scheduling program and conducted education on functionality of the program. I kept a positive attitude and assisted others in any way that I could. Show less

Recreation Programmer Intern

• Aug 2014 - Jan 2015

As a Recreation Programmer I assisted and lead acitivities for the residents residing in the Memory Care Unit. I spent one on one time with the residents getting to know them and helping them in any way that I could. I organized activities and assisted residents and other staff when taking residents to events in the community. As a Recreation Programmer I assisted and lead acitivities for the residents residing in the Memory Care Unit. I spent one on one time with the residents getting to know them and helping them in any way that I could. I organized activities and assisted residents and other staff when taking residents to events in the community.

Home Health Aide

• Jul 2013 - Jul 2014

As a Home Health Aide at Ridgeview Place Assisted Living, I assisted the residents with activities of daily living. More specifically I administered medications, provided housekeeping and laundry services, escorted the residents to and from activities and meals, and assisted with serving meals. As a Home Health Aide at Ridgeview Place Assisted Living, I assisted the residents with activities of daily living. More specifically I administered medications, provided housekeeping and laundry services, escorted the residents to and from activities and meals, and assisted with serving meals.

Director of Housing Intern

• Jan 2014 - May 2014

Resident Assistant & Dining Room Hostess

• Feb 2008 - Dec 2012