Kendall Smith

Lead QA Engineer at Diagram
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Contact Information
us****@****om
(386) 825-5501
Location
Chesterfield, Virginia, United States, US

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5.0

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/ Based on 2 ratings
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Mohammed Hasan

I managed kendall for a few of my projects. Kendall was very experienced in her field and was able to take the lead on putting together test cases and test plans based on a quick review. The fact that I didn't have to spend much time with her to handhold or micro manage her made her an asset to my projects.

Stephanie Bergreen

In addition to being an exceptional quality assurance tester and project coordinator, Kendall is a versatile team member who always has a can-do attitude. No matter what responsibilities she was given, she would rise to the challenge and tackle it with a great attitude – always bringing it to a successful completion. She is equally comfortable as a member of a team, leading a team or working independently.

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Experience

    • United States
    • Internet Publishing
    • 1 - 100 Employee
    • Lead QA Engineer
      • May 2012 - Present

      - Define new standards and processes that improve team collaboration, knowledge, and overall quality. - Create and execute complex test plans, release plans, and content migration efforts. - Produce and maintain in-depth web-based training documentation, lead training sessions, and guide the client towards creating accessible, well-rounded content. - Create technical implementation plans that leave no room for questions or open interpretations and keep the core principles of a good content model in focus (descriptive, usable, resilient, and manageable). - Identify hidden influences that may cause a release or plan to fail and help guide the team towards course correction. - Support, mentor, and raise the bar for all QA team members to ensure everyone is in alignment and progressing forward. - Regularly seek out opportunities to learn and teach others. Show less

    • Software Development
    • 1 - 100 Employee
    • QA Engineer/Junior Project Manager
      • Jun 2010 - Mar 2012

      - Trained and managed a team of 15+ QA and HTML resources who migrated and tested more than 15,000 content items, in over 20 languages, into Ektron’s CMS for a project with Eastman Kodak. - Developed test cases and performed manual functional testing on a wide variety of client projects in an effort to seek out problems they may encounter. - Tested the functionality of the CMS to ensure content could be easily maintained and custom widgets worked as expected. - Verified that the layout and functionality of each site accurately matched the functional requirements, user experience deliverables, and technical solution materials. - Performed cross-browser and mobile testing. - Worked closely with the development team to resolve open bugs. - Set up projects, users, and workflows in Jira. - Manually migrated content into Ektron for multiple sites. Show less

Education

  • John Tyler
    Associate's, General Studies
    2009 - 2011

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