Experience

53rd bank

• United States
• Financial Services
• 1 - 100 Employee

• Accounting Reconciliation Analyst

  • Jan 2020 - Present

  Cincinnati, Ohio Perform daily reconciliation of General Ledger, Internal Demand Deposit Accounts, Trust House or Trust/Treasury Positions. Monitor exception reporting and assign outstanding items to appropriate departments. Perform investigation and follow-up on exceptions; resolve with appropriate personnel. Maintain accurate records and establishes strong working relationships with all business lines and accounting groups. Responsible for the reconciliation design. Ensure the incorporation of… Show more Perform daily reconciliation of General Ledger, Internal Demand Deposit Accounts, Trust House or Trust/Treasury Positions. Monitor exception reporting and assign outstanding items to appropriate departments. Perform investigation and follow-up on exceptions; resolve with appropriate personnel. Maintain accurate records and establishes strong working relationships with all business lines and accounting groups. Responsible for the reconciliation design. Ensure the incorporation of data necessary for matching, monitor the automation of data feeds from source systems and verify the integrity of the reconciliation design on the automated system. Assist in developing training manuals and conducting reconciliation training to key business areas. Perform basic special projects as assigned and at the direction of Manager.

• Depositor Services Operation Team Lead

  • Feb 2018 - Jan 2020

  Cincinnati, Ohio • Coach team members to ensure cases are worked within department's standard turnaround time and item per hour. • Assist team members and management in working more complex or escalated issues timely to ensure high level of customer service. • Coordinate and direct the training/ cross training of team members to perform necessary functions to meet department production and quality standards. • Report errors to management each week, identifying quality issue trends, counsel employee… Show more • Coach team members to ensure cases are worked within department's standard turnaround time and item per hour. • Assist team members and management in working more complex or escalated issues timely to ensure high level of customer service. • Coordinate and direct the training/ cross training of team members to perform necessary functions to meet department production and quality standards. • Report errors to management each week, identifying quality issue trends, counsel employee on the proper way to have resolved the case. • Working with management on highly escalated issues so resolution is timely and to ensure risk of financial loss to the bank is minimized. • Assist management with special projects as assigned providing necessary reports/updates of progression. • Assist with developing and maintaining procedures manual for the department.

• Branch Capture Adjustment Specialist

  • Mar 2015 - Feb 2018

  Cincinnati, Ohio • Ensure that production standards are met and maintained. • Maintain optimum efficiency and cost effectiveness in high volume environment. • Ensure timely completion of paperwork and reports. • Communicate issues, as needed, to management team. • Solve complex operational and customer service issues that escalate beyond staff experience and knowledge. • Perform quality checks of departmental work. • Perform any other duties as assigned.

• Transaction Support Associate III

  • Apr 2013 - Mar 2015

  Cincinnati Area Coordinates advices distribution with Mail Operations • Possesses extensive knowledge of internal documents. • Balancing: Ensures all captured transactions are in balance • Inserts advice of corrections as needed. • Possess extensive knowledge of internal documents to ensure accuracy of document processing.



Hyde Park Health Center

• Dietary Supervisor

  • Apr 2006 - Jan 2022

  Cincinnati, Ohio Area • Managed kitchen facilities • Assisted and oversaw food preparation • Delivered meals to patients and ensured it met their nutritional requirements



JP Morgan Chase

• Reconciliation Agent/ Internship

  • Aug 2011 - Dec 2011

  Cincinnati, Ohio Area • Reconciled previous day transactions • Worked with the wire room • Pulled incoming wires and recorded them in Power Image • Worked with outstanding check and lost invoices