Experience

FCA Management LLC

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Jul 2023 - Present

  Responsible for the strategic operational and financial performance of a 280 Unit Class B Asset in the heart of Uptown Charlotte. Asset is owned by FCA Partners. Responsible for the strategic operational and financial performance of a 280 Unit Class B Asset in the heart of Uptown Charlotte. Asset is owned by FCA Partners.



Cushman & Wakefield

• United States
• Real Estate
• 1 - 100 Employee

• Senior Property Manager

  • Feb 2022 - Jul 2023

  Responsible for the strategic operational and financial oversight of a 296 unit Class A Multifamily Community “Brookson Flats.”As the SPM, I assisted the CW Multifamily Carolina Region with Nuveen owned assets which consisted of 1,431 apartment homes in the markets of Raleigh, Durham, Charlotte, & Cornelius.Key Accomplishments:• Key contributor to launch of Nuveen specific training for new Assistant Managers. •Selected to peer coach new Property Managers with specific 30,60, & 90 day goals. •Processed all payables for 3 sites including my current property while one manager was on leave and another site without a manager. •Provided support to another region under the same ownership group in MD and VA. •Asked by leadership to audit all new lease files on a monthly basis for 5 sites. •Maintained 0% employee turnover for an entire year through vigorous motivation tactics and strong leadership skills. •Oversaw one additional community of 192 units as Interim Manager.•Selected to assist with multiple due diligences including a 15+ property portfolio takeover in New York.•As a result of my rigorous training, my Assistant Manager was promoted to Property Manager and Leasing Agent promoted to Assistant Manager upon my departure.•Exceeded NOI in 2022 by 6.41% ~ $193k•Exceeded NOI Q1 2023 by 11.36% ~ $86k•Exceeded NOI Q2 2023 by 5.11% ~ $41k2022 Capital/Project Management included:•$55k Clubhouse/Model Renovation •$41k Breezeway Paint/Staining •Pool Tile Replacement•New Property Signage •Pet Spa Refresh and Dog Park Enhancement •296 Unit Smart Home Installation including Smart Locks, Thermostats, & Leak Detectors. Show less

• Assistant Property Manager

  • Oct 2021 - Jan 2022

  296 Unit Class A Community



Northwood Ravin

• United States
• Real Estate
• 100 - 200 Employee

• Assistant Community Manager

  • Jan 2021 - Sep 2021

  421 Unit A+ Signature Community Uptown 550 Managed a team of 17 including Concierge, Barista, Leasing, & Service Team members. Community had average monthly GPR of $875k and a yearly GPR of $10,500,000+. Accomplishments: •Increased occupancy from 89 to 95%. •Maintained 50% resident retention rate the following month after catastrophic event. •Decreased delinquency from 11 to 6%. 421 Unit A+ Signature Community Uptown 550 Managed a team of 17 including Concierge, Barista, Leasing, & Service Team members. Community had average monthly GPR of $875k and a yearly GPR of $10,500,000+. Accomplishments: •Increased occupancy from 89 to 95%. •Maintained 50% resident retention rate the following month after catastrophic event. •Decreased delinquency from 11 to 6%.



Cortland

• United States
• Technology, Information and Internet

• Resident Experience Manager

  • Jun 2020 - Dec 2020

  203 Unit Class A AssetCortland Mooresville Oversaw team of 4 in absence of the Community Manager. Performed duties of Leasing Partner due to size of community. Consistently reviewed projected occupancy to effectively assist with pricing/special recommendations. Completed daily leasing reports as well as preclose and accounting month end reports making sure the property generated positive cash flow. Worked alongside CM to strategize methods to maximize NOI.Accomplishments: -Motivated team and took community with an average trend of 86% to an occupancy of 99% with a 30 day trend of 99% and a 60 day trend of 98% within 6months. -Coached and mentored a new Leasing Partner resulting in 8 leases within 30 days on site with no prior leasing experience. Show less

• Resident Experience Manager

  • Apr 2019 - Jun 2020

  372 Unit Class B Asset University Center by CortlandOversaw the property and a team of 8 in absence of the Community Manager. Completed daily and month-end reports including posting rents, collecting delinquencies, and evictions. Secured lease renewals to ensure the property generated a satisfactory cash flow and strong resident retention. Processed final account statements and charged for damages accordingly. Assisted with motivating, directing, and evaluating employees and all related personnel issues.Accomplishments:-Successfully ran the property for 4 months without a Community Manager. Kept the team afloat through an entire rehire of service personnel.-Encouraged team members through several major capital projects. -Maintained a 3 to 5% renewal increase throughout 2019. Show less



The Breeden Company

• United States
• Real Estate
• 1 - 100 Employee

• Field Operations Manager

  • Sep 2016 - Mar 2019

  Helped with oversight of 30+ Multifamily communities ranging from 69 to 863 units. Portfolio was roughly 15,000 units. Helped with 3 new developments during my tenure consisting of 208 units, 252 Units, and 264 Units. Helped with oversight of 30+ Multifamily communities ranging from 69 to 863 units. Portfolio was roughly 15,000 units. Helped with 3 new developments during my tenure consisting of 208 units, 252 Units, and 264 Units.



Virginia Supportive Housing

• United States
• Individual and Family Services
• 1 - 100 Employee

• Assistant Property Manager

  • Nov 2014 - Aug 2016

  “A proven permanent solution to homelessness.” Recruited to use my skills from the Multifamily industry to provide housing to homeless individuals through public housing authority vouchers, PRAC 811, & HOME Funds. Held responsible for the financial performance of 6 multi-site communities totaling 96 units. Successfully passed 3 REAC inspections in 2015 with 90% or better. Relocated approximately 40 residents due to an extensive interior and exterior rehab of South Richmond rebranded as Studios II. Show less



US Residential Group

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Sep 2013 - Oct 2014

  107 Unit Class B Asset West Broad Street Apartments rebranded to The Mezzo Lofts at City Center. 107 Unit Class B Asset West Broad Street Apartments rebranded to The Mezzo Lofts at City Center.



BECO

• Technology, Information and Internet

• Leasing Manager

  • Jan 2011 - Aug 2013

  336 Unit Class A Community The initial start of my career in Multifamily Property Management. Started as a part time leasing consultant. Promoted to Senior Leasing Consultant followed by Leasing Manager. 336 Unit Class A Community The initial start of my career in Multifamily Property Management. Started as a part time leasing consultant. Promoted to Senior Leasing Consultant followed by Leasing Manager.