Sage X3 Implementation Specialist

• Mar 2022 - Present

- Participates in end-to-end implementation projects for Sage X3 ERP software, collaborating with clients to define requirements, configure the system, and deliver tailored solutions. - Conducted thorough requirement analysis, solution design, and system customization to align Sage X3 with clients' business processes and objectives. - Provided comprehensive training and support to end-users, enabling smooth adoption, and maximizing the benefits of the Sage X3 system. - Ensured successful go-live and post-implementation support, resolving issues, and continuously enhancing system performance. - Managed data migration projects, analyzing data sources, mapping data fields, and executing complex migration processes from legacy systems to Sage X3. - Conducted data cleansing and transformation activities to ensure data accuracy, consistency, and integrity during the migration process. - Developed and executed comprehensive testing plans to validate and reconcile data between legacy systems and Sage X3. - Collaborated closely with cross-functional teams to resolve data-related issues and ensure a successful and seamless migration. Show less

ERP Manager

• Oct 2021 - Mar 2022

ERP Business System Analyst- Manufacturing/Financials

• Jun 2021 - Oct 2021

Systems Analyst

• Jun 2019 - Jun 2021

- Administered and maintained the Sage X3 ERP system, overseeing system installations, configurations, and upgrades. - Managed user accounts, permissions, and security settings to ensure data privacy and compliance with company policies. - Monitored system performance, conducted regular maintenance, and implemented system optimizations to enhance efficiency and usability. - Provided end-user support, troubleshooting technical issues, and delivering training to optimize system utilization. Show less

X3 Support Analyst

• 2015 - 2019

Customer Support Analyst for Sage CRE 300

• Oct 2012 - Oct 2015