Kendall Silverio
Guest Service Agent at Holiday Inn Express- Claim this Profile
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Spanish Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Experience
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Holiday Inn Express
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Hospitality
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1 - 100 Employee
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Guest Service Agent
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Jun 2015 - Present
• Provide exceptional customer service to hotel guests. • Oversee customer reservations and bookings. • Manage customer loyalty program enrollment and find creative ways to instill a sense of value in customers. • Provide exceptional customer service to hotel guests. • Oversee customer reservations and bookings. • Manage customer loyalty program enrollment and find creative ways to instill a sense of value in customers.
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Aspire Public Schools
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United States
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Primary and Secondary Education
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700 & Above Employee
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Campus Monitor
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Aug 2013 - Jul 2015
• Monitor children from K-5 during lunch, class, and in the hallways. • Provide instructional and clerical support in classrooms, offices, and school zones. • Assist teachers with monitoring children, and delegating discipline. • Create and maintain a fun and educational atmosphere in the classroom and playgrounds. • Monitor children from K-5 during lunch, class, and in the hallways. • Provide instructional and clerical support in classrooms, offices, and school zones. • Assist teachers with monitoring children, and delegating discipline. • Create and maintain a fun and educational atmosphere in the classroom and playgrounds.
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Budget Inn and Suites
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United States
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Hospitality
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1 - 100 Employee
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Front Desk Clerk
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Mar 2012 - Mar 2013
• Provide quality customer service to the hotel guests. • Create and Confirmed all reservations in the system. • Act as a Liaison for all guests in order to satisfy requests and needs. • Handle all company allotments using the correct procedures. • Provide quality customer service to the hotel guests. • Create and Confirmed all reservations in the system. • Act as a Liaison for all guests in order to satisfy requests and needs. • Handle all company allotments using the correct procedures.
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Education
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Cape Coral Institute of Technology
Licensed Practical/Vocational Nurse Training -
CUNY Bronx Community College
Nursing Science -
DEWITT CLINTON HIGH SCHOOL
High School Diploma