Kendall Silverio

Guest Service Agent at Holiday Inn Express
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Contact Information
us****@****om
(386) 825-5501
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Bio

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Experience

    • Hospitality
    • 1 - 100 Employee
    • Guest Service Agent
      • Jun 2015 - Present

      • Provide exceptional customer service to hotel guests. • Oversee customer reservations and bookings. • Manage customer loyalty program enrollment and find creative ways to instill a sense of value in customers. • Provide exceptional customer service to hotel guests. • Oversee customer reservations and bookings. • Manage customer loyalty program enrollment and find creative ways to instill a sense of value in customers.

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Campus Monitor
      • Aug 2013 - Jul 2015

      • Monitor children from K-5 during lunch, class, and in the hallways. • Provide instructional and clerical support in classrooms, offices, and school zones. • Assist teachers with monitoring children, and delegating discipline. • Create and maintain a fun and educational atmosphere in the classroom and playgrounds. • Monitor children from K-5 during lunch, class, and in the hallways. • Provide instructional and clerical support in classrooms, offices, and school zones. • Assist teachers with monitoring children, and delegating discipline. • Create and maintain a fun and educational atmosphere in the classroom and playgrounds.

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Front Desk Clerk
      • Mar 2012 - Mar 2013

      • Provide quality customer service to the hotel guests. • Create and Confirmed all reservations in the system. • Act as a Liaison for all guests in order to satisfy requests and needs. • Handle all company allotments using the correct procedures. • Provide quality customer service to the hotel guests. • Create and Confirmed all reservations in the system. • Act as a Liaison for all guests in order to satisfy requests and needs. • Handle all company allotments using the correct procedures.

Education

  • Cape Coral Institute of Technology
    Licensed Practical/Vocational Nurse Training
    2021 - 2022
  • CUNY Bronx Community College
    Nursing Science
    2007 - 2010
  • DEWITT CLINTON HIGH SCHOOL
    High School Diploma
    2003 - 2007

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