Kendal'Spirit Jackson
Clinical Intern at Community Counseling Centers of Chicago- Claim this Profile
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Bio
Credentials
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Illinois Medicaid Comprehensive Assesment of Needs and Strengths
Illinois Department of Health Care and Family ServicesJun, 2020- Sep, 2024
Experience
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Community Counseling Centers of Chicago
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United States
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Mental Health Care
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100 - 200 Employee
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Clinical Intern
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Aug 2023 - Present
Conduct mental health intakes, diagnose, and develop treatment plans collaboratively with clients as well as maintain compliance with Medicaid documentation requirements. Skills: Treatment focused on family systems and utilizing a trauma-informed approach. Provide comprehensive mental health assessment, treatment planning, therapeutic services for youth, families, and adults Provide services mostly in an office-based setting with potential to attend or shadow occasional meetings in community settings Complete all necessary documentation (Mental Health Assessments, Treatment Plans, Progress Notes, etc.) in a complete and timely fashion, meeting agency standards/requirements. Work collaboratively with the Clinical Supervisor and other members of youth treatment teams, as well as other community service providers, to coordinate and integrate all aspects of care. Adhere to confidentiality practices and procedures according to agency policies Always maintain compliance with agency policies and procedures Other duties as assigned by supervisor Show less
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Aetna, a CVS Health Company
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Analyst Care Management
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Nov 2022 - Present
Overhaul appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support, and education for members through the use of care management tools and resources. Conducts comprehensive evaluation of referred members' needs/eligibility and recommends an approach to case resolution and meeting needs by evaluating members' benefit plan and available internal aid and external programs/services through care management tools and information/data review. Identifies high-risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. Coordinates and implements assigned care plan activities and monitors care plan progress. Streamline holistic approach consults with case managers, supervisors, Medical Directors, and other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain a multidisciplinary review to achieve optimal outcomes. Guides quality of care issues through established channels. Enhance negotiation to secure appropriate options and services to meet members' benefits and healthcare needs. Construct influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve an optimum level of health. Utilize coaching, information, and support to empower the member to make ongoing independent medical and healthy lifestyle choices. Empowers members to actively and knowledgeably participate with their provider in healthcare decision-making. Knowledgeably use case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Show less
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Bright Star Community Outreach
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United States
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Individual and Family Services
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1 - 100 Employee
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Family Advocate Counselor
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Oct 2021 - Present
Managed a caseload of 40+ clients referred from DCFS and other community referral systems. Facilitated child play therapy and parenting classes. Conducted assessment of clients needs and implemented case management and clinical knowledge to provide support across teams. Problem solved by creating child group therapy focusing on emotional regulation. Managed different systems such as Apricot and DCFS Integrated coursework and field experience to manage crises. Completed intakes by outreach attempts.. Provided direct trauma informed care for clients and encouraged compliance of treatment assessments. Developed treatment plans and assessments using the Apricot system. Championed ACA code of Ethics. Developed a strong rapport with cross functional teams to inspire trust, collaboration, and productivity within the agency and external partners Maintained monthly paperwork appropriate. Facilitated various training sessions to multiple teams. Show less
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Heartland Alliance
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United States
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Non-profit Organizations
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700 & Above Employee
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Human Rights Worker, Community Engagement Liason (Outreach)
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Nov 2018 - Dec 2021
Practices relentless engagement to ensure continued participant involvement in READI Chicago Heartland AllianceRelentlessly engages participants through referrals from partner institutions including Cook County Jail, Illinois Department of Corrections and the Crime Labs at University of Chicago or other approved organizations. Provides mentoring and supportive case management services to participants.Practices Cognitive Behavior Therapy and Trauma Informed Treatment with participants. Facilitates proper referrals and supportive services for court advocacy, school enrollment, counseling, substance abuse services, employment, job training, etc.Conduct risk management screenings. Introduce and enforce safety intervention plans as necessary Execute necessary evidence based reports in a timely manner. Organize and distribute job duties amongst staff. Show less
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Mental Health Professional
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May 2019 - Oct 2021
Managed a caseload of 30+ throughout a global pandemic; with limited support. Provided financial, physical, and emotional support for severely mentally ill participants often struggling with drug and alcohol use. Professionally and empathetically supported severely mentally ill participants through relapse prevention and symptom management. Comprehensively evaluated referred client’s needs and recommended an appropriate approach to meet their needs. Examined high risk factors that may impact their service needs and resolved the crisis. Worked closely with client’s benefits team. Developed treatment plans using CIS system; in person. Navigated various medical billing systems Supported various teams and worked across programs. Upheld HIPAA while advocating for participants’ needs.Communicated effectively with on-site clinic staff, primary care providers, and other specialist to optimize care Coordinated case management needs including utilizing experience of maintaining benefits. Maintained monthly paperwork appropriate for billing. Show less
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Greenwood Care Inc
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Psychiatric/ Mental Health Professional
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Aug 2017 - Oct 2018
Facilitate CBT/ psychotherapy groups and motivational interviewing for clients with schizoaffective disorder, major depression, bipolar disorder, schizophrenia , as well as those who are dually diagnosed. Create and adhere to treatment/ care plans resulting in client rehabilitation. Review and uphold Wellness Recovery Action Plans Educate clients on symptom management skills. Uphold HIPPA confidentiality Rehabilitate and integrate qualified clients back into the community with skills that will allow them to succeed. Advocate for client care Teach PTSD/ Trauma informed psychosocial therapy groups, as well as person-centered counseling. ● Review and uphold Wellness Recovery Action Plans ● Educate clients on symptom management skills. ● Rehabilitate and integrated qualified clients back into community with skills that will allow them to succeed. ● Advocate for client care ● Teach PTSD/ Trauma informed psychosocial therapy groups, as well as person-centered counseling. Show less
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Syracuse Athletics
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United States
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Nutrition Attendant
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Feb 2015 - Apr 2017
Monitored and distributed Syracuse University's athletes nutrition intake before and after practice times. Analyzed consumption trends and reported to superior Ordered inventory Managed nutrition center and trained employees Monitored and distributed Syracuse University's athletes nutrition intake before and after practice times. Analyzed consumption trends and reported to superior Ordered inventory Managed nutrition center and trained employees
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Syracuse University
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United States
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Higher Education
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700 & Above Employee
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Research Assistant
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Jan 2014 - Apr 2016
Schedule research participants for clinical study. Train participants in necessary protocol Order and arrange supplies for study Plug in information using MATLAB database Organize evidence for grant summaries Use numeric strategies to graph findings Administer structured protocols Administer support for advisor ● Plug in information using MATLAB database ● Organize evidence for grant summaries ● Use numeric strategies to graph findings ● Administer structured protocols ● Administer support for advisor Show less
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Education
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2021 - 2024
The Chicago School of Professional Psychology
Master of Arts - MA, Counseling Psychology -
2013 - 2017
Syracuse University
Bachelor’s Degree, Psychology ILM Neuroscience
Community
