Experience

ProCom Consulting, Inc.
• United States
• IT Services and IT Consulting
• 1 - 100 Employee
• Enterprise Architecture Consultant

  • Apr 2018 - Present


Pyramid Consulting, Inc

• United States
• 1 - 100 Employee

• Architecture Consultant

  • Oct 2018 - Jul 2019

  Charlotte, North Carolina Area



Fidelis Care New York

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Infrastructure Architecture Consultant

  • Feb 2018 - Apr 2018

  Rochester, New York Area Documented current state architecture for NY-based medical insurance company in preparation for acquisition by national insurance provider: • Reviewed existing system architecture & IT processes, identifying gaps in architecture processes, controls, and governance. • Developed physical infrastructure architecture diagrams for each key system to be presented to senior leadership of both firms.



Frontier Communications

• Telecommunications
• 700 & Above Employee

• Dir, Enterprise Architecture

  • Jul 2014 - Dec 2017

  Rochester Area, New York Responsible for the creation and implementation of the overall IT strategy & roadmap, defining architectural standards and guidelines, implementing strong governance, and elevating the view and results associated with the Enterprise Architecture practice. Tasked to mature and develop the Enterprise Architecture & Strategy and Solution Architecture teams. Guided system evolution through a period of rapid growth achieved by a series of major acquisitions, elevating the company from a local… Show more Responsible for the creation and implementation of the overall IT strategy & roadmap, defining architectural standards and guidelines, implementing strong governance, and elevating the view and results associated with the Enterprise Architecture practice. Tasked to mature and develop the Enterprise Architecture & Strategy and Solution Architecture teams. Guided system evolution through a period of rapid growth achieved by a series of major acquisitions, elevating the company from a local Rochester telecom provider to a nationwide Fortune 100 TV/Internet/Voice provider.

• Sr Manager, Enterprise Architecture

  • Nov 2012 - Jul 2014

  Rochester, NY • Defined, maintained, and communicated future vision architecture to expedite delivery of new products and services to market while meeting company’s long term objectives. • Coordinate with architects and business experts to translate key strategic objectives into actionable and governable roadmaps and designs. • Collaborated with key stakeholders and internal teams to define enterprise architecture principles, standards, and guidelines in support of both agile and waterfall development… Show more • Defined, maintained, and communicated future vision architecture to expedite delivery of new products and services to market while meeting company’s long term objectives. • Coordinate with architects and business experts to translate key strategic objectives into actionable and governable roadmaps and designs. • Collaborated with key stakeholders and internal teams to define enterprise architecture principles, standards, and guidelines in support of both agile and waterfall development methodologies.

• Mgr, Architecture & Strategy / Integration Services

  • Aug 2011 - Nov 2012

  • Led team of Integration Architects and ESB developers to provide REST/SOAP based web services to internal and external consumers, ensuring performance, availability, and security SLAs were consistently met.

• Mgr, Architecture & Strategy / Salesforce Development

  • Jun 2009 - Aug 2011

  • Improved call center customer satisfaction and reduced handle time by 25% through the architectural design and development of the largest US call center implementation of Salesforce.com. • Assembled and led a team of developers, working closely with Salesforce.com engineers, to develop strategies for replication of data, real time integration of systems, and modification the Salesforce UI to meet the unique requirements demanded by our call center.

• Manager, Architecture & Strategy / API Development

  • Mar 2004 - Jun 2009

  Rochester, NY • Improved call center sales volumes through a fully integrated implementation of the Sterling Commerce ordering platform. • Assembled and led a team to design and develop 100+ integrations between AS/400 based activation and billing system and Java based next-gen product catalog and ordering system, ensuring all speed, scalability, reliability, sustainability, and reusability requirements were met.