Experience

Old Mutual iWYZE

• South Africa
• Insurance
• 200 - 300 Employee

• Specialist: Training

  • Oct 2017 - Present

• Client Service Consultant

  • Feb 2010 - Oct 2017

  - Effectively maintaining Renewals and Reviews underwriting standards - Take inbound and make outbound calls in accordance with predetermined schedulesand online customer requests- Build and maintain enduring and rewarding relationships with clients- Upselling on exiting policy for a new product and benefits- Telephonically take customer through the service process and Providing excellent customer service - Demonstrate an excellent knowledge of the products, services, claims process and retention criteria in order to recommend the right solution and offer exceptional service to the customer.- Work as a team player, shares information and assists other team members, where possible. Show less