Ken Hill

Business Analytics Lead Analyst / Tableau Developer at Evernorth Health Services
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Location
Akron, Ohio, United States, US

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Jonathan Phelps

Ken is an excellent communicator and a wonderful team player. In my time working with him, his ability to understand business challenges and innovate to fix them was always a crucial part of project success. Ken is a very analytical thinker and does a great job of identifying and presenting possible challenges or obstacles, while continuing to work toward the solution. His leadership style to serve and empower gets wonderful results out of those he leads.

David Choura

Ken is a dynamic manager who is driven to succeed. He is a master motivator who always gets the maximum from his team. Combine that with is organizational skills and attention to detail and you can see why I'm excited to recommend him.

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Credentials

  • Power BI Essential Training
    LinkedIn
    Oct, 2023
    - Sep, 2024
  • Tableau for Data Scientists
    LinkedIn
    Aug, 2022
    - Sep, 2024
  • Tableau and R for Analytics Projects
    LinkedIn
    Nov, 2021
    - Sep, 2024
  • Business Acumen for Project Managers
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Developing Business Acumen
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • How to Transform Tables with SQL Course
    Codecademy
    May, 2021
    - Sep, 2024
  • How to Transform Tables with SQL Course
    Codecademy
    Jan, 2021
    - Sep, 2024
  • How to Transform Tables with SQL Course
    Codecademy
    Jan, 2021
    - Sep, 2024
  • President's List - Spring 2020
    Capella University
    Aug, 2020
    - Sep, 2024
  • Tableau Developer
    Tableau Software
    Apr, 2020
    - Sep, 2024
  • President's List - Fall 2019
    Capella University
    Feb, 2020
    - Sep, 2024
  • President's List - Fall 2019
    Capella University
    Feb, 2020
    - Sep, 2024
  • President's List - Fall 2019
    Capella University
    Feb, 2020
    - Sep, 2024
  • President's List - Summer 2019
    Capella University
    Nov, 2019
    - Sep, 2024
  • President's List - Summer 2019
    Capella University
    Nov, 2019
    - Sep, 2024
  • Applied Analytics Using SAS Enterprise Miner
    SAS
    Jun, 2019
    - Sep, 2024
  • President's List - Winter 2019
    Capella University
    May, 2019
    - Sep, 2024
  • Rapid Predictive Modeling for Business Analysts
    SAS
    Apr, 2019
    - Sep, 2024
  • SAS Enterprise Guide 2: Advanced Tasks and Querying
    SAS
    Mar, 2019
    - Sep, 2024
  • President's List - Fall 2018
    Capella University
    Feb, 2019
    - Sep, 2024
  • President's List - Summer 2018
    Capella University
    Nov, 2018
    - Sep, 2024
  • Predictive Modeling Using Logistic Regression
    SAS
    Jun, 2018
    - Sep, 2024
  • President's List - Winter 2020
    Capella University
  • SAS Enterprise Guide 1: Querying and Reporting
    SAS
  • SAS SQL 1: Essentials
    SAS
  • Statistics 1: Introduction to ANOVA, Regression, and Logistic Regression
    SAS

Experience

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Business Analytics Lead Analyst / Tableau Developer
      • Feb 2022 - Present

      The Business Analytics Lead Analyst / Tableau Developer is responsible for the analysis, development, and maintenance of reports, dashboards, and other BI solutions that support and fulfill business needs across Customer and Client Service Experience.

    • Senior Business Analyst
      • Jan 2022 - Feb 2022

      Senior business analysts review a company or client's business processes and identify opportunities and strategies to improve business efficiency. They assist a client or company to execute business strategies and ensure that the desired result is achieved in a timely manner.

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Senior Business Analyst
      • Nov 2019 - Dec 2021

      Senior business analysts review a company or client's business processes and identify opportunities and strategies to improve business efficiency. They assist a client or company to execute business strategies and ensure that the desired result is achieved in a timely manner. Senior business analysts review a company or client's business processes and identify opportunities and strategies to improve business efficiency. They assist a client or company to execute business strategies and ensure that the desired result is achieved in a timely manner.

    • CRM Project Support Specialist
      • Jun 2019 - Nov 2019
    • United States
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Customer Systems Support Manager and BI Analyst
      • Feb 2010 - Jan 2019

      Customer Master data management, CRM and ERP integration and administration

    • Database Administrator
      • 2011 - 2015

    • Manager, Inside Sales
      • 2010 - 2011

      Oversee the Inside Sales team to achieve sales support goals by driving and motivating the team to meet and exceed branch sales team expectations. Promotes day-to-day sales strategy to professionally achieve departmental goals as set forth by the VP of Sales. Ensure quality appointments are efficiently completed and communicated to maintain a high level of customer and sales representative satisfaction.

    • Director of Telemarketing Services
      • 2006 - 2008

      Sales and management of direct mail and telemarketing fundraising services. Oversight and daily management of internal and vendor-based services. Sales and management of direct mail and telemarketing fundraising services. Oversight and daily management of internal and vendor-based services.

    • United States
    • Advertising Services
    • 700 & Above Employee
    • Manager
      • 1995 - 2005

      Front line sales training, call center management to quality assurance management and account management of both b2c and b2b fundraising in both prospecting and current customer development. Front line sales training, call center management to quality assurance management and account management of both b2c and b2b fundraising in both prospecting and current customer development.

Education

  • Capella University
    Master's degree, Analytics
    2018 - 2020
  • Fort Indiantown
    Certificate, Primary Leadership Development
  • International Customer Management Institute
    CIAC Certificate, People Management
  • The University of Akron
    B.A., Secondary Education

Community

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